Bug 860225

Summary: Uninstalling RHEV-Tools in Windows 2003-64bit version creates error event
Product: Red Hat Enterprise Virtualization Manager Reporter: Lukas Svaty <lsvaty>
Component: Windows Guest ToolsAssignee: Lev Veyde <lveyde>
Status: CLOSED ERRATA QA Contact: Jiri Belka <jbelka>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.1.0CC: alourie, bazulay, dyasny, iheim, jbiddle, mgoldboi, oramraz, Rhev-m-bugs, sgrinber, ykaul
Target Milestone: ---   
Target Release: 3.2.0   
Hardware: x86_64   
OS: Linux   
Whiteboard: integration
Fixed In Version: 3.2.2 Doc Type: Bug Fix
Doc Text:
Previously, when trying to uninstall rhev-guest-tools in Windows 2003 64-bit version, an error event was created in the event viewer saying "The BalloonService service hung on starting", even though the package was uninstalled correctly. Now, The balloon service executable is no longer registered meaning the service is no longer running by default and rhev-guest-tools can be uninstalled without any error messages.
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-06-10 20:50:47 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 917401    
Attachments:
Description Flags
EventViewer none

Description Lukas Svaty 2012-09-25 10:28:24 UTC
Created attachment 616957 [details]
EventViewer

Description of problem:
When trying to uninstall tools in Windows 2003-64bit version error event is created in event viewer with description saying "The BalloonService service hung on starting"

Version-Release number of selected component (if applicable):
si18.1
Windows 2003 x64
rhev-guest-tools-iso-3.1-7

How reproducible:
100%

Steps to Reproduce:
1. Install tools in Win2k3-x64
2. Uninstall tools in Win2k3-x64
3. before restart see EventViewer
  
Actual results:
Error message pops out while uninstalling tools and Error event is created in Event viewer, tools are corretly uninstalled

Expected results:
Tools should be correctly uninstalled without any error events/messages

Comment 1 Lev Veyde 2013-02-18 16:27:29 UTC
The balloon service executable is no longer registered, and thus the service is no longer running by default.

Comment 6 Jiri Belka 2013-03-20 14:26:24 UTC
ok, 3.2.4 (sf10.1).

Comment 8 errata-xmlrpc 2013-06-10 20:50:47 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHSA-2013-0925.html