Bug 861126

Summary: [TEXT] Querying export domain content when domain is inaccessible yields: "engine: IRSErrorException: Failed to GetVmsInfoVDS, error = Operation stuck on remote handler" message in engine log
Product: Red Hat Enterprise Virtualization Manager Reporter: Dafna Ron <dron>
Component: ovirt-engineAssignee: Liron Aravot <laravot>
Status: CLOSED CURRENTRELEASE QA Contact: vvyazmin <vvyazmin>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.1.0CC: abaron, bazulay, dyasny, hateya, iheim, lpeer, Rhev-m-bugs, sgrinber, yeylon, ykaul
Target Milestone: ---   
Target Release: 3.2.0   
Hardware: x86_64   
OS: Linux   
Whiteboard: storage
Fixed In Version: sf3 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Storage RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 915537    
Attachments:
Description Flags
logs none

Description Dafna Ron 2012-09-27 15:11:17 UTC 
Created attachment 618141 [details]
logs

Description of problem:

when export domain is inaccessible and we try to query it (by selecting the VMs or Templates tab under storage domain) we are getting:
IRSErrorException: Failed to GetVmsInfoVDS, error = Operation stuck on remote handler

Version-Release number of selected component (if applicable):

si19

How reproducible:

100%

Steps to Reproduce:
1. block Export domain 
2. Storage tab -> select Export domain -> sub tab vms/templates
3.
  
Actual results:

we are getting an unclear error in log:

IRSErrorException: Failed to GetVmsInfoVDS, error = Operation stuck on remote handler

Expected results:

we should get a more user friendly error that storage domain is inaccessible and we failed to query the domain. 


Additional info: logs
Comment 1 Barak 2012-10-02 12:41:33 UTC 
Please attach VDSM logs as well.
Comment 2 Dafna Ron 2012-10-02 13:14:16 UTC 
its already attached
Comment 3 Ayal Baron 2012-11-07 10:09:11 UTC 
Dafna, is there any event / message in the GUI? if so, what is displayed to the user?
Comment 4 Dafna Ron 2012-11-07 12:40:16 UTC 
I do not recall seeing any event or message in UI until domain has been deactivated. 
can we change both the log error and create an alert in event log?
Comment 5 Liron Aravot 2012-12-27 17:29:33 UTC 
pushed upstream
http://gerrit.ovirt.org/10440
Comment 6 vvyazmin@redhat.com 2013-01-16 11:01:52 UTC 
Verified on RHEVM 3.2 - SF03 environment 

RHEVM: rhevm-3.2.0-4.el6ev.noarch
VDSM: vdsm-4.10.2-3.0.el6ev.x86_64
LIBVIRT: libvirt-0.10.2-13.el6.x86_64
QEMU & KVM: qemu-kvm-rhev-0.12.1.2-2.348.el6.x86_64
SANLOCK: sanlock-2.6-2.el6.x86_64

in /var/log/ovirt-engine/engine.log I get:
IRSErrorException: IRSGenericException: IRSErrorException: Failed to GetVmsInfoVDS, error = Storage domain does not exist: ('8a3be915-f8c3-4ab7-b929-16a50cd9cd42',)
Comment 7 Itamar Heim 2013-06-11 09:38:23 UTC 
3.2 has been released
Comment 8 Itamar Heim 2013-06-11 09:38:26 UTC 
3.2 has been released
Comment 9 Itamar Heim 2013-06-11 09:52:35 UTC 
3.2 has been released