Bug 862417

Summary:	HP OfficeJet J6424 scanner broken with hplip 3.12.9-1
Product:	[Fedora] Fedora	Reporter:	Gaël Ecorchard <galou_breizh>
Component:	hplip	Assignee:	Tim Waugh <twaugh>
Status:	CLOSED RAWHIDE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	16	CC:	galou_breizh, jpopelka, twaugh
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-10-03 19:16:05 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Gaël Ecorchard 2012-10-02 20:20:26 UTC

Description of problem:

HP OfficeJet J6424 scanner broken with hplip 3.12.9-1, was working with 3.12.2-4 and previous (updated 2012-10-01 on my machine). The scanner is not recognized anymore by XSane nor by simple-scan.

Version-Release number of selected component (if applicable):
3.12.9-1


How reproducible:

Steps to Reproduce:
1. plug-in printer with USB, turn it on.
2. Open Xsane, no scanner OfficeJet J6400 series available in the list.
  
Actual results:
scanner not recognized


Expected results:
scanner should be proposed and working


Additional info:
workaround = 'yum downgrade hplip hplip-common hplip-libs hpijs libsane-hpaio'

Comment 1 Jiri Popelka 2012-10-03 09:27:57 UTC

Could be bug #861213.

Try to update with:
# su -c 'yum --enablerepo=updates-testing update hplip'

Comment 2 Jiri Popelka 2012-10-03 13:38:35 UTC

hplip-3.12.9 seems to have some scanner-related issues:
https://bugs.launchpad.net/bugs/1057601

Comment 3 Gaël Ecorchard 2012-10-03 19:16:05 UTC

(In reply to comment #1)
> Could be bug #861213.
> 
> Try to update with:
> # su -c 'yum --enablerepo=updates-testing update hplip'

This solved the issue. Many thanks!
The issue is solved with hplip-3.12.9-6.fc16.i686 from updates-testing.