Bug 873488

Summary:	abrt hangs while generating upload archive
Product:	[Fedora] Fedora	Reporter:	Samuel Sieb <samuel-rhbugs>
Component:	abrt	Assignee:	Jakub Filak <jfilak>
Status:	CLOSED ERRATA	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	18	CC:	abrt-devel-list, drfudgeboy, dvlasenk, iprikryl, jberan, jfilak, jmoskovc, kklic, mikhail.v.gavrilov, mmilata, mtoman
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2012-12-08 04:27:24 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Samuel Sieb 2012-11-06 01:11:31 UTC

I tried to submit a report from abrt for several different crashes.  It asks to copy the coredump to my home directory and I accept.  For known issues, it returns quickly with that information.  But if it's not known, it says it's "Preparing an archive to upload", but it never gets past that.  I eventually have to stop it and the report gets moved to the submitted list.  I've tried sending it again from there with the same result.  Here is the log:

--- Running report_uReport ---
(exited with 0)

--- Running analyze_CCpp ---
Ok to upload core dump? (It may contain sensitive data). If your answer is 'No', a stack trace will be generated locally. (It may download a huge amount of data). 'YES'
Querying server settings
Preparing an archive to upload


Further investigation indicates that /usr/libexec/abrt-handle-event is stuck waiting for output from report-gtk.  Here's the stack:
#7  0x4a4bb82f in fgets () from /lib/libc.so.6
#8  0x4921c2d2 in run_event_stdio_ask_yes_no () from /lib/libreport.so.0
#9  0x4921d2de in consume_event_command_output () from /lib/libreport.so.0
#10 0x4921d4d0 in run_event_on_dir_name () from /lib/libreport.so.0
#11 0x08048e3b in main ()

Comment 1 Jakub Filak 2012-11-06 08:06:08 UTC

*** Bug 873217 has been marked as a duplicate of this bug. ***

Comment 2 Jakub Filak 2012-11-07 15:20:14 UTC

Fixed in git:

commit d6b6a3bc0df05267989758644d626e6c3d63ad97
Author: Jakub Filak <jfilak>
Date:   Tue Nov 6 13:47:41 2012 +0100

    abrt-handle-event: forward event process requests to parent

Comment 3 Samuel Sieb 2012-11-08 18:34:27 UTC

Are you going to do a build with that change soon?  I have several crashes I would like to send.

Comment 4 James Heather 2012-11-14 22:32:12 UTC

Will this get backported to F17 too? I have the same problem here on F17.

Comment 5 Fedora Update System 2012-11-15 09:14:29 UTC

abrt-2.0.19-1.fc17,libreport-2.0.19-1.fc17,btparser-0.23-1.fc17 has been submitted as an update for Fedora 17.
https://admin.fedoraproject.org/updates/abrt-2.0.19-1.fc17,libreport-2.0.19-1.fc17,btparser-0.23-1.fc17

Comment 6 Jiri Moskovcak 2012-11-15 09:17:45 UTC

Or if you're willing to help us with testing or don't want to wait for official updates, you can use the nightly builds repo: http://rmarko.fedorapeople.org/

Comment 7 Fedora Update System 2012-11-16 07:37:46 UTC

Package abrt-2.0.19-1.fc17, libreport-2.0.19-1.fc17, btparser-0.23-1.fc17:
* should fix your issue,
* was pushed to the Fedora 17 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing abrt-2.0.19-1.fc17 libreport-2.0.19-1.fc17 btparser-0.23-1.fc17'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2012-18329/abrt-2.0.19-1.fc17,libreport-2.0.19-1.fc17,btparser-0.23-1.fc17
then log in and leave karma (feedback).

Comment 8 Fedora Update System 2012-11-23 09:00:56 UTC

abrt-2.0.19-1.fc18,libreport-2.0.19-1.fc18,btparser-0.23-1.fc18 has been submitted as an update for Fedora 18.
https://admin.fedoraproject.org/updates/abrt-2.0.19-1.fc18,libreport-2.0.19-1.fc18,btparser-0.23-1.fc18

Comment 9 Fedora Update System 2012-12-08 04:27:26 UTC

btparser-0.23-1.fc18, abrt-2.0.19-2.fc18, libreport-2.0.19-3.fc18 has been pushed to the Fedora 18 stable repository.  If problems still persist, please make note of it in this bug report.

Comment 10 Fedora Update System 2012-12-20 09:48:40 UTC

abrt-2.0.20-1.fc17, btparser-0.24-1.fc17, libreport-2.0.20-1.fc17 has been submitted as an update for Fedora 17.
https://admin.fedoraproject.org/updates/abrt-2.0.20-1.fc17,btparser-0.24-1.fc17,libreport-2.0.20-1.fc17

Comment 11 Fedora Update System 2013-02-26 02:40:06 UTC

abrt-2.0.20-1.fc17, btparser-0.24-1.fc17, libreport-2.0.20-1.fc17 has been pushed to the Fedora 17 stable repository.  If problems still persist, please make note of it in this bug report.