Bug 874624

Summary:

Contract Numbers are not showing in contract selection dialog

Product:

[Community] Candlepin

Reporter:

J.C. Molet <jmolet>

Component:

candlepin

Assignee:

candlepin-bugs

Status:

CLOSED CURRENTRELEASE

QA Contact:

Katello QA List <katello-qa-list>

Severity:

medium

Docs Contact:

Priority:

unspecified

Version:

0.9

CC:

acarter, bkearney, dcrissman, dgoodwin, fsharath, jsefler

Target Milestone:

---

Target Release:

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Hardware:

Unspecified

OS:

Unspecified

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2014-09-29 19:05:32 UTC

Type:

Bug

Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Embargoed:

Bug Depends On:

Bug Blocks:

863175

Attachments:

Description	Flags
missing contract numbers	none

Description J.C. Molet 2012-11-08 14:44:16 UTC

Description of problem:
When against the stage environment, the contract numbers in the contract selection selection dialog are blank.

Version-Release number of selected component (if applicable):
python-rhsm-1.1.4-1.git.0.57fc0de.el6.x86_64
subscription-manager-gui-1.1.5-1.git.14.ae9fffd.el6.x86_64
subscription-manager-1.1.5-1.git.14.ae9fffd.el6.x86_64

How reproducible:
always?

Steps to Reproduce:
I have not seen this outside of the stage env, so I will show the steps for that...
1. Install rhsm on your virtual machine
2. Set your rhsm.conf thusly:
[server]
hostname=subscription.rhn.stage.redhat.com
prefix=/subscription
port=443
3. Have the rhel server product pem installed (69.pem) <-- optional 
4. Register your system: subscription-manager register --user stage_test_12
5. Start up subscription-manager-gui
6. Click on the "All Available Subscriptions" tab and update your search
7. Click on the available subscription and click 'subscribe'

Actual results:
The 'contract' column is completely void of data

Expected results:
The contract numbers should show.  

Additional info:
These numbers show properly AFTER you subscribe to the entitlement in the "My Subscriptions" tab.

Comment 1 J.C. Molet 2012-11-08 14:45:49 UTC

Created attachment 640853 [details]
missing contract numbers

screenshot!

Comment 2 Devan Goodwin 2012-12-10 18:07:42 UTC

Doesn't look like this is client side. I can reproduce but:

curl -u stage_test_12:redhat -k https://subscription.rhn.stage.redhat.com/subscription/pools/8a99f9843a7a3a9d013a8c036c383788 | json.py | less

Which means the server is not populating this somehow. 

And yet if I subscribe, the resulting entitlement cert has an appropriate contract number....

[root@rhel6-dev ~]# subscription-manager subscribe --pool=8a99f9843a7a3a9d013a8c036c383788

[root@rhel6-dev ~]# subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+

Subscription Name:      Red Hat Enterprise Linux Server, Premium (8 sockets) (Up to 4 guests)
Provides:               Red Hat Enterprise Linux Server
                        Red Hat Beta
SKU:                    RH0103708
Contract:               10011052
Account:                5206751
Serial Number:          5066229454596988618
Active:                 True
Quantity Used:          1
Service Level:          Premium
Service Type:           L1-L3
Starts:                 12/31/2011
Ends:                   12/31/2012



This indicates that the candlepin pool has no subscription ID, but the backing subscription does. (now) Talking to Amanda it seems there is a known issue where some subscriptions did not have contract IDs which is now fixed. Looking at the code I don't think this triggers as a change during refresh pools.

So this is a server side but, not client side, and we need to fix refresh pools to detect a changing contract ID as a change and update the pool in CP.

Comment 3 Devan Goodwin 2012-12-10 19:54:59 UTC

Ok we're boxed in here again by javascript limitations.

The javascript rules are responsible for detecting changes to pools and updating them, see Pool namespace method updatePools. The correct fix for this would be to update PoolUpdate to add a new field for contract changed, or perhaps make one of the existing fields more generic so we don't need one per change.

However we cannot do this because the rules will then go into a manifest, and out to older candlepins, which do not have this change to PoolUpdate and the rules will break.

However since this is definitely a server side bug and we're focusing on client right now, re-aligning this to Candlepin and setting back to NEW for now.

Comment 4 Bryan Kearney 2013-05-07 20:59:04 UTC

I believe this is a dupe of 949684. I am moving this to ON_QA to be verified.

commit 0ce7d02f7f1dc3df90f3cf4f583cb4fdda6c6dd7
Author: Bryan Kearney <bkearney>
Date:   Mon Apr 15 10:24:14 2013 -0400

    949684: Update the contract information on pools when subcriptions changed.

Comment 5 Sharath Dwaral 2013-10-11 21:25:56 UTC

Automation exists for this bug

$ git show
commit 7d75a30e231e410e2f12a0b3a95dbdf526f1e7bc
Author: Sharath Nagaraj Dwaral <fsharath>
Date:   Fri Oct 11 17:20:37 2013 -0400

    Automation for Bug 874624 - Contract Numbers are not showing in contract selection dialog

Test path: /src/rhsm/gui/tests/subscribe_tests.clj

Test name: check_contract_number



This test passes for the below version:

# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.8.29-1
subscription-manager: 1.9.9-1.el6
python-rhsm: 1.9.6-1.el6


VERIFIED

Comment 6 Bryan Kearney 2014-09-29 19:05:32 UTC

These bugs were fixed during 7.0 but not moved to CLOSED. They have been delivered