Bug 883121

Summary: Migration from RHN classic fails to find organization
Product: Red Hat Satellite Reporter: Og Maciel <omaciel>
Component: Subscription ManagementAssignee: candlepin-bugs
Status: CLOSED DUPLICATE QA Contact: Katello QA List <katello-qa-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 6.0.1CC: bkearney
Target Milestone: Unspecified   
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
: 883123 (view as bug list) Environment:
Last Closed: 2012-12-12 21:17:40 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 883123    
Attachments:
Description Flags
production.log tb none

Description Og Maciel 2012-12-03 20:12:41 UTC
Created attachment 657000 [details]
production.log tb

Description of problem:

The issue here seems to be that subscription-manager uses the organization "key" to register a client but the organization is not being found by the org name or key.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:

* Register a client to RHN "classic"
* Install katello/sam and configure it
* Create a new Org: SAM QE with environments: Library > DEV > QE > GA.
* Import a valid manifest into the SAM QE org
* Now try to register this same client to a running instance of katello/headpin

Actual results:

The migration script will prompt the user to provide the org Name. However, when I do use "SAM QE" I get a message stating "No such org". If I use the organization label ("SAM_QE") I then get "Unable to connect to certificate server: Couldn't find organization 'SAM_QE'.  See /var/log/rhsm/rhsm.log for more details."

Expected results:


Additional info:

# subscription-manager orgs --username admin --password admin
+-------------------------------------------+
          admin Organizations
+-------------------------------------------+

Name:   SAM QE
Key:    SAM_QE

Name:   ACME_Corporation
Key:    ACME_Corporation

# subscription-manager environments --org "SAM QE" --username admin --password admin
+-------------------------------------------+
          Environments
+-------------------------------------------+
Name:                   GA
Description:

Name:                   QE
Description:

Name:                   DEV
Description:

# rhn-migrate-classic-to-rhsm --serverurl=qetello05.usersys.redhat.com/sam/api
Red Hat account: qa
Password:
System Engine Username: admin
Password:
Org: SAM QE
No such org: SAM QE

# rhn-migrate-classic-to-rhsm --serverurl=qetello03.usersys.redhat.com/sam/api
Red Hat account: qa
Password:
System Engine Username: admin
Password:
Org: SAM_QE
Unable to connect to certificate server: Couldn't find organization 'SAM_QE'.  See /var/log/rhsm/rhsm.log for more details.

# rhn-migrate-classic-to-rhsm --serverurl=qetello03.usersys.redhat.com/sam/api
Red Hat account: qa
Password:
System Engine Username: admin
Password:
Org: "SAM QE"
No such org: "SAM QE"

Comment 3 Bryan Kearney 2012-12-12 21:17:40 UTC

*** This bug has been marked as a duplicate of bug 880710 ***

Comment 4 Mike McCune 2013-08-16 17:58:47 UTC
getting rid of 6.0.0 version since that doesn't exist