Bug 904045

Summary:	[Windows] guest agent service doesn't start properly
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Jiri Belka <jbelka>
Component:	ovirt-guest-agent	Assignee:	Vinzenz Feenstra [evilissimo] <vfeenstr>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Jiri Belka <jbelka>
Severity:	urgent	Docs Contact:
Priority:	urgent
Version:	3.2.0	CC:	acathrow, dyasny, iheim, michal.skrivanek, mkenneth, sgrinber, vfeenstr
Target Milestone:	---	Keywords:	Regression, TestBlocker
Target Release:	3.2.0
Hardware:	Unspecified
OS:	Windows
Whiteboard:	virt
Fixed In Version:	sf7	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-06-11 08:27:47 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	827706

Description Jiri Belka 2013-01-25 10:35:14 UTC

Description of problem:

guest agent service (RHEV-Agent) doesn't start properly.

From eventlog:

Event Type:	Error
Event Source:	OVirtGuestService
Event Category:	None
Event ID:	10
Date:		1/24/2013
Time:		10:28:05 PM
User:		N/A
Computer:	TESTXP
Description:
The description for Event ID ( 10 ) in Source ( OVirtGuestService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Traceback (most recent call last):
  File "OVirtGuestService.pyc", line 36, in __init__
  File "logging\config.pyc", line 76, in fileConfig
  File "logging\config.pyc", line 112, in _create_formatters
  File "ConfigParser.pyc", line 532, in get
NoSectionError: No section: 'formatters'.

According to vfeenstr@ there is an issue with config file and loading USB redirector component.

Version-Release number of selected component (if applicable):
- sf4
- 4.9.1.0 of guestVdsAgentService.exe

How reproducible:
100%

Steps to Reproduce:
1. install guest agent from SF4 build (rhev-guest-tools-iso-3.2-1.noarch)
2. start RHEVM-Agent service
3. check eventlog
  
Actual results:
RHEV-Agent not running.

Expected results:
Working RHEV-Agent.

Additional info:

Comment 3 Jiri Belka 2013-03-11 08:42:56 UTC

OK, sf9 (tested on w2k3 32bit).

Comment 4 Itamar Heim 2013-06-11 08:27:47 UTC

3.2 has been released

Comment 5 Itamar Heim 2013-06-11 08:27:50 UTC

3.2 has been released

Comment 6 Itamar Heim 2013-06-11 08:31:12 UTC

3.2 has been released