Bug 909090
| Summary: | cups fails to print without error indication | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Wolfgang Denk <wd> |
| Component: | xpdf | Assignee: | Tom "spot" Callaway <tcallawa> |
| Status: | CLOSED EOL | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 20 | CC: | jpopelka, lsof, tcallawa, twaugh, wd |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2015-06-29 11:45:58 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Attachments: | |||
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Description
Wolfgang Denk
2013-02-08 08:20:15 UTC
Created attachment 694988 [details]
Strace output for "cups" while attempting to print this file
This is the output of "strace -f -o /tmp/xxx -p $(pidof cupsd)"
while attempting to print the testfile.
Created attachment 694989 [details]
/var/spool/cups/c02094 left behind by this attempt to print
The strace output revealed that a file /var/spool/cups/c02094
was left behind. Actually I found a ton of such files from earlier
attempts.
What printer model are you using? Please attach both testfile.ps and /etc/cups/ppd/lp.ppd. (In reply to comment #3) > What printer model are you using? This is a Kyocera Mita FS-3830N printer. > Please attach both testfile.ps and /etc/cups/ppd/lp.ppd. testfile.ps is already there - see attachment #1 [details] above: Test file showing the problem (120.86 KB, application/postscript) 2013-02-08 03:20 EST, Wolfgang Den lp.ppd attached now. Created attachment 698853 [details]
/etc/cups/ppd/lp.ppd
Problem still present in F19 with all updates installed. There are no problems running filters or running the socket backend, so either the PostScript is bad or the printer is unhappy with it for some other reason. I can certainly say that bug #307421 is not related, as you said that "lpr testfile.ps" exhibits the problem you are seeing. Has this ever worked? Try running "ps2ps testfile.ps newtestfile.ps" to get ghostscript to re-write the PostScript file. Does "lpr newtestfile.ps" work? (Just trying to get clues as to what might be wrong.) Created attachment 909098 [details]
new PS file generated using ps2ps
(In reply to Tim Waugh from comment #7) > There are no problems running filters or running the socket backend, so > either the PostScript is bad or the printer is unhappy with it for some > other reason. > > I can certainly say that bug #307421 is not related, as you said that "lpr > testfile.ps" exhibits the problem you are seeing. > > Has this ever worked? > > Try running "ps2ps testfile.ps newtestfile.ps" to get ghostscript to > re-write the PostScript file. Does "lpr newtestfile.ps" work? (Just trying > to get clues as to what might be wrong.) The problem is still present in F20. I attached a "newtestfile.ps" as requested. "newtestfile.ps" prints fine, while the original "testfile.ps" prints, but is missing the graphics. So the problem is either xpdf (which produces the postscript) or the printer (which interprets it). I sent both newtestfile.ps and testfile.ps to my office Canon and they both printed fine (and identically to each other and to how they render in gv). It looks like the issue is specific to your printer. Tim, any idea where this bug should go? Wolfgang: maybe you could try changing some of the printer options, e.g. * setting resolution to 600dpi instead of 800dpi (i.e. turning off 'pre-rendering enhance') * turning off Smoothing/KIR This message is a reminder that Fedora 20 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 20. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as EOL if it remains open with a Fedora 'version' of '20'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 20 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed. |