Bug 91667

Summary: exit abnormally when upgrading 7.1 to 9
Product: [Retired] Red Hat Linux Reporter: Need Real Name <alex_us01>
Component: anacondaAssignee: Jeremy Katz <katzj>
Status: CLOSED NOTABUG QA Contact: Mike McLean <mikem>
Severity: medium Docs Contact:
Priority: medium    
Version: 9   
Target Milestone: ---   
Target Release: ---   
Hardware: athlon   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2003-07-14 16:42:49 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Need Real Name 2003-05-27 00:18:07 UTC
Description of problem:
When trying to upgrade from Red Hat 7.1 to 9, the installer exits
abnormally when it is about to begin installing packages.
When I looked at the /root/upgrade.log, the last line was
"scrollkeeper needs intltool" but it didn't say "automatically added".

Version-Release number of selected component (if applicable):
When I checked the binary CD (I created using an .iso image
and also it passed the test that anaconda performs), I saw
that it contains intltool version 0.25

How reproducible:
always

Steps to Reproduce:
1.have RedHat 7.1 installed
2.put binary CD 1 to upgrade to RedHat 9
3.select everything and start installing the packages
4.it will load the packages to hard drive successfully and resolve RPM's
  
    
Actual results:
it exits abnormally

Expected results:
it should have found intltool and then start installing packages 

Additional info:
I selected US-english as the language and the keyboard.
I tried all combinations with selecting lilo or GRUB as the boot-loader,
selecting MS Intellimouse PS/2 or generic PS/2 wheel mouse.

Comment 1 Need Real Name 2003-05-27 16:30:44 UTC
I tried to do the same upgrading by writing
"linux text" at the boot prompt.
This time, it also said "received signal 11"
(after saying exited abnormally).

Comment 2 Michael Fulbright 2003-05-27 18:25:30 UTC
What are the specifications of the system being upgraded?

Comment 3 Need Real Name 2003-05-30 02:45:32 UTC
The specifications of the system being upgraded is RedHat Linux 7.1

(hw spec:
 1.0 GHz AMD Athlon
 640 MB SDRAM, 40 GB HDD)

At last, I thought maybe by "upgrade" it is meant
an upgrade only from Red Hat 8.0 and I stopped trying 
to upgrade, saved my data and reinstalled instead.
But if "upgrade" means from 7.1 also and this is a bug,
then I think it will be helpful to other users.

thanks,
alex

Comment 4 Jeremy Katz 2003-06-19 21:58:44 UTC
This sounds like a possible hardware problem.  Could you test your memory using
memtest86?

Comment 5 Need Real Name 2003-06-22 04:51:19 UTC
When I gave the command memtest86, it cannot find such a command.
I also searched it using "find / -name memtest86".
No results, either. (I already installed RedHat Linux 9,
maybe therefore I cannot find this command?)

PS: I also tried testmem86, testmem, and memtest. They also don't exist.
    I also tried man -k for all these 4 things (memtest, testmem, memtest86, 
testmem86)

Comment 6 Jeremy Katz 2003-06-23 16:31:20 UTC
http://www.memtest86.com/

Comment 7 Michael Fulbright 2003-07-14 16:42:49 UTC
Closing due to inactivity. Please reopen if you have additional information to
add to this report.