Bug 916972
| Summary: | [fork][US3420]The email service does not work on the /app/account/help page. | ||||||
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| Product: | OKD | Reporter: | Yujie Zhang <yujzhang> | ||||
| Component: | Website | Assignee: | Hiro Asari <hasari> | ||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | libra bugs <libra-bugs> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 2.x | CC: | dmcphers, hasari, jkeck, xtian | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-03-15 14:22:15 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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On devenv, the app is running in development mode, for which we have: config.action_mailer.delivery_method = :test so no delivery happens. I'll try to figure out if there is a way to set up mail relay. Created attachment 706271 [details]
Contact mail delivered
This is strictly an issue with development environment configuration. It takes a little bit of effort, but you can test that the form works fine.
1. Edit /var/www/openshift/site/config/environments/development.rb:
1.a. Configure the recipient for the contact form:
config.acct_help_mail_to = '<YOURNAME>@redhat.com'
1.b. Configure ActionMailer so that it uses SMTP. A typical configuration might look like:
config.action_mailer.perform_deliveries = true
config.action_mailer.raise_delivery_errors = true
config.action_mailer.delivery_method = :smtp
config.action_mailer.smtp_settings = {
:address => "smtp.gmail.com",
:port => 587,
:domain => 'gmail.com',
:user_name => '<username>',
:password => '<password>',
:authentication => 'plain',
:enable_starttls_auto => true }
2. Restart 'rhc-site' service with "service rhc-site restart".
3. Go to https://<devenv>/app/account/help and send contact email.
If you are using a Gmail account (as shown above in 1.b.), this may result in a warning email from Google, indicating that they've detected suspicious activity. Use your browser to log in to the Gmail account, and follow the instruction at the top to allow temporary access.
4. Got to https://<devenv>/app/account/help and send contact email again.
This should result in email as shown in the attached screenshot.
To reiterate: this is strictly a configuration issue, which should not manifest on production.
Tested on fork_ami_US3420_503 with above steps, the email can be received after the configuration, so verify this bug now. |
Description of problem: Changed the site/app/mailers/account_support_contact_mailer.rb to set this: default :to => "yujzhang" mail(:to => "yujzhang", :from => @support_contact.from, :subject => @support_contact.subject) , after clicking "send" button, I can not receive email. Version-Release number of selected component (if applicable): fork_ami_US3420_503 How reproducible: always Steps to Reproduce: 1.Configure instance like above 2.Go to /app/account/help page 3.Input title and subject, then click "Send" button Actual results: Can not receive support request email which sent from /app/account/help page.Log is as following: 2013-03-01 05:24:25.138 [INFO ] Started POST "/app/account/contact" for 203.114.244.88 at 2013-03-01 05:24:25 -0500 (pid:18722) 2013-03-01 05:24:25.503 [INFO ] Processing by AccountController#contact_support as HTML (pid:18722) 2013-03-01 05:24:25.538 [INFO ] Parameters: {"utf8"=>"✓", "authenticity_token"=>"fDtrqkRG3F7bOem1Sl3+fVZS5VFo0WCFf5CWFlHaePY=", "support_contact"=>{"from"=>"wsun", "subject"=>"test", "body"=>"test"}, "commit"=>"Send"} (pid:18722) 2013-03-01 05:24:25.636 [DEBUG] params: {"from"=>"wsun", "subject"=>"test", "body"=>"test"} (pid:18722) 2013-03-01 05:24:26.759 [DEBUG] Contact email sent from wsun (pid:18722) 2013-03-01 05:24:27.395 [INFO ] Rendered account_support_contact_mailer/contact_email.html.erb (0.7ms) (pid:18722) 2013-03-01 05:24:27.293 [INFO ] Sent mail to yujzhang (142ms) (pid:18722) 2013-03-01 05:24:27.293 [DEBUG] Date: Fri, 01 Mar 2013 05:24:27 -0500 From: wsun To: yujzhang Message-ID: <513081db40a91_4922c73878849cd> Subject: test Mime-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit <!DOCTYPE html> <html> <head> <meta content="text/html; charset=UTF-8" http-equiv="Content-Type" /> </head> <body> <h1>Account Support Request received from user X</h1> <p> test </p> </body> </html> (pid:18722) Expected results: Should receive support request email which sent from /app/account/help page. Additional info: