Bug 928324
| Summary: | PDF printed from Okular to Brother HL-5250_DN_series fails, breaks off | ||||||||||||||||
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| Product: | [Fedora] Fedora | Reporter: | David Tonhofer <bughunt> | ||||||||||||||
| Component: | foomatic | Assignee: | Tim Waugh <twaugh> | ||||||||||||||
| Status: | CLOSED WONTFIX | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||||||||
| Severity: | unspecified | Docs Contact: | |||||||||||||||
| Priority: | unspecified | ||||||||||||||||
| Version: | 17 | CC: | jpopelka, twaugh | ||||||||||||||
| Target Milestone: | --- | ||||||||||||||||
| Target Release: | --- | ||||||||||||||||
| Hardware: | Unspecified | ||||||||||||||||
| OS: | Unspecified | ||||||||||||||||
| Whiteboard: | |||||||||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||||||||
| Doc Text: | Story Points: | --- | |||||||||||||||
| Clone Of: | Environment: | ||||||||||||||||
| Last Closed: | 2013-08-01 12:51:12 UTC | Type: | Bug | ||||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||||
| Documentation: | --- | CRM: | |||||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||||
| Embargoed: | |||||||||||||||||
| Attachments: |
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Created attachment 717048 [details]
Last page seen in the failed printout
Created attachment 717049 [details]
Page as expected (printed from Windows), more pages after that
What output do you get from this command?: grep -H '^*NickName:' /etc/cups/ppd/*.ppd $ grep -H '^*NickName:' /etc/cups/ppd/*.ppd /etc/cups/ppd/HL-5250DN_series.ppd:*NickName: "Brother HL-5250DN BR-Script3" /etc/cups/ppd/MFCJ6510DW.ppd:*NickName: "Brother MFC-J6510DW CUPS" Please install the "foomatic" package, if it is not already installed. This should give you another driver to try: Brother HL-5250DN Foomatic/Postscript Try changing the driver by running system-config-printer, double-clicking on the queue, then clicking 'Change...' next to Make and Model. Results are the same: Printing breaks off at the same place, page incomplete in the same way. What I did: ----------- foomatic was already installed, but not "system-config-printer" (as I am using KDE, I suppose). Installed. Run "system-config-printer" from the commandline as root. The printer window pops up Select Menu Point "Printer > Properties" The properties window pops up Select "Make and Model : Change" The change driver window pops up Choose "Select printer from database >> Brother (recommended)" Then "Forward" The Drivers for HL-5250DN are displayed: HL-5250DN BR-Script [en] (recommended) HL-5250DN Foomatic/Postscript HL-5250DN Foomatic/pxlmono HL-5250DN Foomatic/lj5gray A somewhat mangled window is displayed "Try to transfer the current settings" "Use the new PPD" "Try to copy the option seetings over from the old PPD (YES)" The Change Driver window pops up, (with two imbricated scrollbars:-( "APPLY", then "OK" in the Drivers windows Created attachment 736438 [details]
Printer config windows
Created attachment 736439 [details]
A mangled window appears
Created attachment 736440 [details]
A lonely text enters a two-level scrollbar...
I have generally very bad experience with Brother printers. Either the support in packages we ship is very poor or the printers are not conforming with standards, I can't say. I've seen many such reports, from the top of my mind-map: bug 668059, bug 720460, bug 739325, bug 795824, bug 855009 This message is a reminder that Fedora 17 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 17. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '17'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 17's end of life. Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 17 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior to Fedora 17's end of life. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. Fedora 17 changed to end-of-life (EOL) status on 2013-07-30. Fedora 17 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed. |
Created attachment 717047 [details] Bad document Description of problem: ======================= Attached document to be printed from okular to a "Brother HL-5250_DN_series" Images on page 8 not generated correctly. Any subsequent pages are not printed. Version-Release number of selected component (if applicable): ============================================================= okular-4.10.1-1.fc17.i686 foomatic-4.0.8-8.fc17.i686 Also tried ========== Tried to printed from Adobe Reader 9.5.4 installed on the same machine. It says that it uses this command (a nice feature): "lpr -P HL-5250DN_series -o OptionTrays=3Trays -o PageSize=Letter -o PageRegion=Letter -o CAPT=Middle -o BRMediaType=Plain -o InputSlot=AutoSelect -o ManualFeed=False -o Duplex=None -o TonerSaveMode=Off -o Sleep=PrinterDefault -o ScreenLock=True -o BRLanguageLevel=L3" That fails abysmally, the printer coughs out an "ioerror". How reproducible: ================= Always