Bug 964339

Summary:	Can't write to DVD - I get message Please replace the disk with a supported CD or DVD
Product:	[Fedora] Fedora	Reporter:	pgaltieri <pgaltieri>
Component:	brasero	Assignee:	Xavier Lamien <lxtnow>
Status:	CLOSED WONTFIX	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	18	CC:	extras-orphan, lxtnow, notting
Target Milestone:	---
Target Release:	---
Hardware:	i686
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-02-05 21:25:45 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description pgaltieri 2013-05-17 22:48:09 UTC

Description of problem:
I put a blank DVD into drive, startup nautilus, write click on ISO I want to burn and select write-to-disk.  I get the popup that allows to select which CDROM drive I want to write to, except it tells me no disk is available and I see the following message:

Please replace the disk with a supported CD or DVD

Version-Release number of selected component (if applicable):
brasero-nautilus.i686                 3.6.1-1.fc18 nautilus.i686                         3.6.3-4.fc18

How reproducible:
Have tried 5 times with the same result.  I use Memorex DVD-R disks.  I have used these for several years with out problem.  They work just fine on F16.

Steps to Reproduce:
1.Login to F18 system
2.startup nautilus
3.select an ISO image and right click
4.select write to disk
  
Actual results:
No disk found and message about unsupported disk

Expected results:
starts writing to the DVD

Additional info:
I am running F18 with all the latest patches and the Mate desktop.

I tried using the mate-file-manager, but there isn't an option to write to disk when I select an ISO image.  Am I missing a package?

When I put the blank DVD into the drive an icon for the DVD does show up on the desktop, and if I put a DVD that has been previously written to the DVD is detected.  So the problem is not a system issue. The issue is that nautilus with the Mate desktop does not see the DVD.

Comment 1 pgaltieri 2013-07-05 22:20:32 UTC

Is there any progress on this bug?  I still can't write to DVD. So I need to escalate this issue so that something gets done?

Comment 2 Fedora End Of Life 2013-12-21 13:36:22 UTC

This message is a reminder that Fedora 18 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 18. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '18'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 18's end of life.

Thank you for reporting this issue and we are sorry that we may not be 
able to fix it before Fedora 18 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora, you are encouraged  change the 'version' to a later Fedora 
version prior to Fedora 18's end of life.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events. Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

Comment 3 Fedora End Of Life 2014-02-05 21:25:45 UTC

Fedora 18 changed to end-of-life (EOL) status on 2014-01-14. Fedora 18 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
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current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.