Bug 966333

Summary: How do i stop the clock for holidays and weekends
Product: [Other] Bugtool Reporter: nimish_kumar
Component: bugtoolAssignee: Nobody <nobody>
Status: NEW --- QA Contact:
Severity: urgent Docs Contact:
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OS: Windows   
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Fixed In Version: Doc Type: Bug Fix
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Description nimish_kumar 2013-05-23 05:30:37 UTC
Description of problem:
How can I stop the bugzilla clock for weekends and holidays to prevent SLA breach. 

Version-Release number of selected component (if applicable):


How reproducible:


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Actual results:
If a request is raised on holidays and weekends, the SLA breaches as we have a max SLA timing of 24hrs. Kindly suggest some solution.

Expected results:


Additional info: