Bug 967894

Summary:	Evolution 'hangs' retrieving a message
Product:	[Fedora] Fedora	Reporter:	Eric Paris <eparis>
Component:	evolution	Assignee:	Matthew Barnes <mbarnes>
Status:	CLOSED NEXTRELEASE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	rawhide	CC:	lucilanga, mbarnes, mcrha
Target Milestone:	---
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Hardware:	Unspecified
OS:	Unspecified
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Fixed In Version:	evolution-data-server-3.8.3	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-05-31 16:15:08 UTC	Type:	Bug
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description Eric Paris 2013-05-28 13:59:18 UTC

evolution-3.8.2-1+git20130523.fc19.x86_64

sometimes, and I don't know why, evolution will 'hang' when I click on a new message.  Inside the preview pane it says something like: "Retrieving message '767406'"  In the bottom left evolution first says it is retrieving the new message, but then that goes away.  The message never appears in the preview pane.

I will attach a copy of CAMEL_DEBUG=imapx evolution > ~/evolution.log 2>&1 

The message in question is 767406

Comment 2 Eric Paris 2013-05-28 14:20:44 UTC

It is possible this is a complete red herring, but I may have deleted the message in question from my cell phone, using touchdown.  Evolution may have been running and connected to the server when this happened...  (it also might not and it's possible I didn't even delete the message in question that way, but it might be relevant...)

I remember the last time I gave up on evolution it was because it got angry when I deleted messages from my cell phone and the only way I could recover was to delete .cache/evolution and start over.

Comment 3 Milan Crha 2013-05-31 16:15:08 UTC

Thanks for a bug report. I see the reason in the log, it's because the server doesn't like QResync, and returns:
> BAD parse error: invalid message sequence number
Matthew only recently addressed this upstream [1]. Current workaround is to disable Quick Sync in account preferences (it might require evolution's restart).

[1] https://git.gnome.org/browse/evolution-data-server/commit/?h=gnome-3-8&id=fe53fde76b9521638b57e28250de8af16e58d206