Bug 968853

Summary:	With kernel 3.8.11-200 Epson 3490 scanner no longer working after poweroff. Reason: firmware no longer loads
Product:	[Fedora] Fedora	Reporter:	Jean Francois Martinez <jfm512>
Component:	kernel	Assignee:	Kernel Maintainer List <kernel-maint>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	urgent	Docs Contact:
Priority:	unspecified
Version:	18	CC:	gansalmon, itamar, jonathan, kernel-maint, madhu.chinakonda
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:	961370	Environment:
Last Closed:	2013-05-31 17:38:08 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Jean Francois Martinez 2013-05-30 06:37:42 UTC

+++ This bug was initially created as a clone of Bug #961370 +++

Description of problem:
I have an "EPSON 3490 Photo" scanner.  Every time it is powered off it requires its firmware being reloaded.  However with kernel 3.8.11-200 xsane waits a quite long time and then complains about an I/O error.  I have to reboot to 3.8.5-201
use sane so firmware is loaded and then reboot to 3.8.11-200.  Then it works but of course this trick will only work until a kernel upgrade pushes 3.8.5-201 into oblivion.  I cannot just let my scanner powered on since when it crashes a power-off is mandatory.


Version-Release number of selected component (if applicable):
3.8.11-200

How reproducible:
Always

Steps to Reproduce:
1. Boot with 3.8.11-200
2. Power-off scanner and then power it on again
3. Try to scan something
  
Actual results:
Sane complains of an I/O error and is unable to make the scanner work

Expected results:
A working scanner.


Additional info:
Could be unrelated but with this kernel when I do an lsusb my 3490 scanner shows up as a 3590.  I haven't tried with one of the older, working kernels. 
I also have kernel 3.8.6-203 but I haven't tested if sane can load the firmware with it.

Comment 1 Jean Francois Martinez 2013-05-30 06:42:23 UTC

I was trying to resubmit 961370 as a new bug in order to set priority.  It is quite urgent since I am forced to drop kernel updates due to the danger of losing my scanner.

Comment 2 Dave Jones 2013-05-31 17:38:08 UTC


*** This bug has been marked as a duplicate of bug 961370 ***