Bug 972472
| Summary: | yum can not update or install any new software | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 6 | Reporter: | bunnyman2000 |
| Component: | yum-rhn-plugin | Assignee: | Michael Mráka <mmraka> |
| Status: | CLOSED NOTABUG | QA Contact: | Red Hat Satellite QA List <satqe-list> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 6.3 | CC: | bunnyman2000, james.antill, jzeleny, tcallawa |
| Target Milestone: | rc | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2014-06-25 06:05:29 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Looks like a certificate problem.. is the system time set properly? Does yum work if you disable rhnplugin? Does the server have correct SSL certificate specified in /etc/sysconfig/rhn/up2date? What's the output of rhn_check -vv? This request was not resolved in time for the current release. Red Hat invites you to ask your support representative to propose this request, if still desired, for consideration in the next release of Red Hat Enterprise Linux. Please close this ticket. Closing on reporters request (comment #5). |
Description of problem:Unable to install or update software using Yum or Software Update tool. Version-Release number of selected component (if applicable): Redhat 6.3 How reproducible:Run 'yum update' or try to install any package with 'yum install' Steps to Reproduce: 1.yum update 2. 3. Actual results:A window pops up saying "An Internal System Error Has Occured" with the following report: Error Type: <class 'up2date_client.up2dateErrors.NetworkError'> Error Value: Network error: File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 3278, in <module> main() File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 3274, in main backend = PackageKitYumBackend('', lock=True) File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 238, in __init__ self.doLock() File : /usr/share/PackageKit/helpers/yum/yumBackend.py, line 321, in doLock self.yumbase.doLock(YUM_PID_FILE) File : /usr/lib/python2.6/site-packages/yum/__init__.py, line 1777, in doLock if self.conf.uid != 0: File : /usr/lib/python2.6/site-packages/yum/__init__.py, line 901, in <lambda> conf = property(fget=lambda self: self._getConfig(), File : /usr/lib/python2.6/site-packages/yum/__init__.py, line 358, in _getConfig self.plugins.run('init') File : /usr/lib/python2.6/site-packages/yum/plugins.py, line 184, in run func(conduitcls(self, self.base, conf, **kwargs)) File : /usr/share/yum-plugins/rhnplugin.py, line 114, in init_hook login_info = up2dateAuth.getLoginInfo() File : /usr/share/rhn/up2date_client/up2dateAuth.py, line 219, in getLoginInfo login() File : /usr/share/rhn/up2date_client/up2dateAuth.py, line 186, in login li = server.up2date.login(systemId) File : /usr/share/rhn/up2date_client/rhnserver.py, line 51, in __call__ return rpcServer.doCall(method, *args, **kwargs) File : /usr/share/rhn/up2date_client/rpcServer.py, line 206, in doCall ret = method(*args, **kwargs) File : /usr/lib/python2.6/xmlrpclib.py, line 1199, in __call__ return self.__send(self.__name, args) File : /usr/share/rhn/up2date_client/rpcServer.py, line 39, in _request1 ret = self._request(methodname, params) File : /usr/lib/python2.6/site-packages/rhn/rpclib.py, line 383, in _request self._handler, request, verbose=self._verbose) File : /usr/lib/python2.6/site-packages/rhn/transports.py, line 171, in request headers, fd = req.send_http(host, handler) File : /usr/lib/python2.6/site-packages/rhn/transports.py, line 702, in send_http self._connection.connect() File : /usr/lib/python2.6/site-packages/rhn/connections.py, line 222, in connect self.sock.init_ssl() File : /usr/lib/python2.6/site-packages/rhn/SSL.py, line 76, in init_ssl self._ctx.load_verify_locations(f) Expected results: Yum should have updated the installed packages or installed new packages. Additional info: I have no problem getting to the internet through this server. This is a virtual server that is accessed and created by Oracle VM VirtualBox