Bug 972608

Created attachment 759105 [details]
Screenshot

I can't reproduce that here.

Please run 'system-config-printer --debug' and show the full output you get when you see this problem.

^[[A[pacaud@lappc-p348 system-config-printer --debugg
+<NewPrinterGUI object at 0x20485a0 (newprinter+NewPrinterGUI at 0x20e64c0)>
Connected as user pacaud
+<PrinterPropertiesDialog object at 0x267f6e0 (printerproperties+PrinterPropertiesDialog at 0x218e000)>
<authconn.Connection instance at 0x2650200>: Operation += "R\xc3\xa9cup\xc3\xa9ration des informations de la file d'attente"
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x2650200>: Operation ended
+<ppdcache.PPDCache instance at 0x2768710>
refresh
Created subscription 197, events=['printer-added', 'printer-deleted', 'printer-state-changed']
Next notifications fetch in 1s
update_jobs
Deferred populateList by 200ms
Deferred populateList by 200ms
Deferred populateList by 200ms
Deferred populateList by 200ms
<authconn.Connection instance at 0x2650200>: Operation += "R\xc3\xa9cup\xc3\xa9ration des informations de la file d'attente"
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x2650200>: Operation ended
get_notifications
update_jobs
Next notifications fetch in 60s
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
editing-started
edited: Couleur-1er-cafet -> Kfet
Connected as user pacaud
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Unknown value for media-col: (unknown IPP value tag 0x34)
Choices: [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source', u'media-top-margin', u'media-type']
Selecting from choices: media-bottom-margin
update printer properties
no changes yet: full printer properties update
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x2650200>: Operation += "renommage de l'imprimante"
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x27755f0>: Operation += "modification de l'imprimante Kfet"
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
PolicyKit call to PrinterSetLocation did not work: dbus.String(u'"B\xe2timent long - 1er \xe9tage - Caf\xe9t\xe9ria" is not a valid location.')
Authentication pass: 2
Forbidden: True
Authentication: Try as root
Connected as user root
Got password callback
Authentication pass: 3
Forbidden: False
D-Bus signal from CUPS... calling update
Next notifications fetch in 200ms (update called)
D-Bus signal from CUPS... calling update
Next notifications fetch in 200ms (update called)
D-Bus signal from CUPS... calling update
Next notifications fetch in 200ms (update called)
get_notifications
1 printer-state-changed No longer accepting jobs.
{'notify-charset': u'utf-8',
 'notify-natural-language': u'en-us',
 'notify-printer-uri': u'ipp://lappc-p348/printers/Couleur-1er-cafet',
 'notify-sequence-number': 1,
 'notify-subscribed-event': u'printer-state-changed',
 'notify-subscription-id': 197,
 'notify-text': u'No longer accepting jobs.',
 'printer-is-accepting-jobs': True,
 'printer-name': u'Couleur-1er-cafet',
 'printer-state': 3,
 'printer-state-reasons': [u'none'],
 'printer-up-time': 1371050548}
Deferred populateList by 200ms
on_printer_modified called
2 printer-added New printer "Kfet" added by "root".
{'notify-charset': u'utf-8',
 'notify-natural-language': u'en-us',
 'notify-printer-uri': u'ipp://lappc-p348/printers/Kfet',
 'notify-sequence-number': 2,
 'notify-subscribed-event': u'printer-added',
 'notify-subscription-id': 197,
 'notify-text': u'New printer "Kfet" added by "root".',
 'printer-is-accepting-jobs': True,
 'printer-name': u'Kfet',
 'printer-state': 5,
 'printer-state-reasons': [u'paused'],
 'printer-up-time': 1371050552}
Deferred populateList by 200ms
update_jobs
<authconn.Connection instance at 0x2650200>: Operation += "R\xc3\xa9cup\xc3\xa9ration des informations de la file d'attente"
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
Authentication pass: 1
Authentication: password callback set
<authconn.Connection instance at 0x2650200>: Operation ended
Authentication: Reconnect
Connected as user root
Got password callback
Authentication pass: 4
Forbidden: False
Authentication: giving up
Got password callback
4096: 'Non autoris\xc3\xa9'

OK, I think the problem here is that cups-pk-helper is not allowing the location string even though it's valid UTF-8.

PolicyKit call to PrinterSetLocation did not work: dbus.String(u'"B\xe2timent long - 1er \xe9tage - Caf\xe9t\xe9ria" is not a valid location.')

Maybe my problem is the same.  I did
activities->sundry->print settings

a black window came up with the line "system policy prevents to change
the firewall configuration"  [I guess the programmer's native language
is not English.] 

Then when I give my password it says "sorry that did not work"

Then a second instance of same in regard to changing the printer
configuration.

In my case I'm trying to add a printer to a newly installed F19 system.

Jim: I don't think the problem you are seeing is the same. Please file a separate bug report, and follow the instructions in comment #2.

Thanks.  But I've found Gnome to be broken in so many places I just gave up
on it and installed from the Xfce spin.  It doesn't seem to have this
authentication problem in configuring printers.

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