Bug 974018
| Summary: | [RHS-C] "Error: Upgrade failed" while running rhsc-upgrade | ||
|---|---|---|---|
| Product: | [Red Hat Storage] Red Hat Gluster Storage | Reporter: | Prasanth <pprakash> |
| Component: | rhsc | Assignee: | Darshan <dnarayan> |
| Status: | CLOSED ERRATA | QA Contact: | Prasanth <pprakash> |
| Severity: | high | Docs Contact: | |
| Priority: | medium | ||
| Version: | 2.1 | CC: | dnarayan, dpati, dtsang, kmayilsa, knarra, mmahoney, pprakash, rhs-bugs, sharne, ssampat, vagarwal, wduffee |
| Target Milestone: | --- | Keywords: | ZStream |
| Target Release: | RHGS 2.1.2 | ||
| Hardware: | x86_64 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | CB4 | Doc Type: | Bug Fix |
| Doc Text: |
Previously, an error was displayed while running the rhsc-upgrade command. Now, with this update, the rhsc-upgrade command is obsoleted by rhsc-setup command and the rhsc-setup command performs the upgrade task also. Users with older version of Red Hat Storage Console must update the package to get the new packages of rhsc-setup.
|
Story Points: | --- |
| Clone Of: | Environment: | ||
| Last Closed: | 2014-02-25 07:31:05 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Triage : change the error msg Targeting for 2.1.z U2 (Corbett) release. This issue is fixed in the build CB3. The package for rhsc-upgrade is obsoleted by rhsc-setup in this version, rhsc-setup takes care of upgrade. Fix: Add the repo for CB3, run yum update. This will get new packages for rhsc-setup where the issue is fixed. Now rhsc-setup will take care of upgrade. (In reply to Darshan from comment #6) > This issue is fixed in the build CB3. The package for rhsc-upgrade is > obsoleted by rhsc-setup in this version, rhsc-setup takes care of upgrade. > > Fix: > Add the repo for CB3, run yum update. This will get new packages for > rhsc-setup where the issue is fixed. Now rhsc-setup will take care of > upgrade. Could you provide the link for the CB3 repo so that I can go ahead and verify this bug? (In reply to Prasanth from comment #7) > (In reply to Darshan from comment #6) > > This issue is fixed in the build CB3. The package for rhsc-upgrade is > > obsoleted by rhsc-setup in this version, rhsc-setup takes care of upgrade. > > > > Fix: > > Add the repo for CB3, run yum update. This will get new packages for > > rhsc-setup where the issue is fixed. Now rhsc-setup will take care of > > upgrade. > > > Could you provide the link for the CB3 repo so that I can go ahead and > verify this bug? http://jenkins.lab.eng.blr.redhat.com/rhsc/corbett-builds/cb3/ Fix for this one did not make into CB3 This issue is fixed in the build CB4. The package for rhsc-upgrade is obsoleted by rhsc-setup in this version, rhsc-setup takes care of upgrade. Fix: Add repo for CB4 and run yum update. This will get new packages for rhsc-setup where the issue is fixed. Now rhsc-setup will take care of upgrade. Verified as fixed in CB4. Now rhsc-setup upgrades the engine successfully.
--------------------------
[root@vm08 ]# rhsc-setup
[ INFO ] Stage: Initializing
[ INFO ] Stage: Environment setup
Configuration files: ['/etc/ovirt-engine-setup.conf.d/10-packaging.conf', '/etc/ovirt-engine-setup.conf.d/20-setup-ovirt-post.conf']
Log file: /var/log/ovirt-engine/setup/ovirt-engine-setup-20131017181144.log
Version: otopi-1.1.2 (otopi-1.1.2-1.el6ev)
[ INFO ] Stage: Environment packages setup
[ INFO ] Stage: Programs detection
[ INFO ] Stage: Environment setup
[ INFO ] Stage: Environment customization
--== PACKAGES ==--
[ INFO ] Checking for product updates...
Setup has found updates for some packages, do you wish to update them now? (Yes, No) [Yes]:
[ INFO ] Checking for an update for Setup...
Setup will not be able to rollback new packages in case of a failure, because installed ones were not found in enabled repositories.
Do you want to abort Setup? (Yes, No) [Yes]: No
--== NETWORK CONFIGURATION ==--
--== DATABASE CONFIGURATION ==--
Using existing credentials
--== OVIRT ENGINE CONFIGURATION ==--
Skipping storing options as database already prepared
--== PKI CONFIGURATION ==--
PKI is already configured
--== APACHE CONFIGURATION ==--
--== SYSTEM CONFIGURATION ==--
[ INFO ] NFS configuration skipped with application mode Gluster
--== END OF CONFIGURATION ==--
[ INFO ] Stage: Setup validation
[WARNING] Less than 16384MB of memory is available
[ INFO ] Cleaning stale zombie tasks
--== CONFIGURATION PREVIEW ==--
Database name : engine
Database secured connection : False
Database host : localhost
Database user name : engine
Database host name validation : False
Datbase port : 5432
NFS setup : False
Application mode : gluster
Firewall manager : iptables
Host FQDN : vm08.lab.eng.blr.redhat.com
Set application as default page : True
Configure Apache SSL : True
Require packages rollback : False
Upgrade packages : True
Please confirm installation settings (OK, Cancel) [OK]:
[ INFO ] Cleaning async tasks and compensations
[ INFO ] Checking the DB consistency
[ INFO ] Stage: Transaction setup
[ INFO ] Stopping engine service
[ INFO ] Stage: Misc configuration
[ INFO ] Fixing DB inconsistencies
[ INFO ] Stage: Package installation
[ INFO ] Yum Status: Downloading Packages
[ INFO ] Yum Download/Verify: rhsc-dbscripts-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-restapi-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-tools-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-backend-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-webadmin-portal-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-backend-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-dbscripts-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-restapi-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-tools-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Download/Verify: rhsc-webadmin-portal-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum Status: Check Package Signatures
[ INFO ] Yum Status: Running Test Transaction
[ INFO ] Yum Status: Running Transaction
[ INFO ] Yum update: 1/12: rhsc-restapi-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum update: 2/12: rhsc-tools-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum update: 3/12: rhsc-backend-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum update: 4/12: rhsc-webadmin-portal-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum update: 5/12: rhsc-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum update: 6/12: rhsc-dbscripts-2.1.2-0.0.scratch.beta1.el6_4.noarch
[ INFO ] Yum updated: 7/12: rhsc-backend
[ INFO ] Yum updated: 8/12: rhsc-restapi
[ INFO ] Yum updated: 9/12: rhsc-tools
[ INFO ] Yum updated: 10/12: rhsc-webadmin-portal
[ INFO ] Yum updated: 11/12: rhsc
[ INFO ] Yum updated: 12/12: rhsc-dbscripts
[ INFO ] Yum Verify: 1/12: rhsc-dbscripts.noarch 0:2.1.2-0.0.scratch.beta1.el6_4 - u
[ INFO ] Yum Verify: 2/12: rhsc-restapi.noarch 0:2.1.2-0.0.scratch.beta1.el6_4 - u
[ INFO ] Yum Verify: 3/12: rhsc-tools.noarch 0:2.1.2-0.0.scratch.beta1.el6_4 - u
[ INFO ] Yum Verify: 4/12: rhsc-backend.noarch 0:2.1.2-0.0.scratch.beta1.el6_4 - u
[ INFO ] Yum Verify: 5/12: rhsc.noarch 0:2.1.2-0.0.scratch.beta1.el6_4 - u
[ INFO ] Yum Verify: 6/12: rhsc-webadmin-portal.noarch 0:2.1.2-0.0.scratch.beta1.el6_4 - u
[ INFO ] Yum Verify: 7/12: rhsc-backend.noarch 0:2.1.1-0.0.3.master.el6ev - ud
[ INFO ] Yum Verify: 8/12: rhsc.noarch 0:2.1.1-0.0.3.master.el6ev - ud
[ INFO ] Yum Verify: 9/12: rhsc-dbscripts.noarch 0:2.1.1-0.0.3.master.el6ev - ud
[ INFO ] Yum Verify: 10/12: rhsc-webadmin-portal.noarch 0:2.1.1-0.0.3.master.el6ev - ud
[ INFO ] Yum Verify: 11/12: rhsc-restapi.noarch 0:2.1.1-0.0.3.master.el6ev - ud
[ INFO ] Yum Verify: 12/12: rhsc-tools.noarch 0:2.1.1-0.0.3.master.el6ev - ud
[ INFO ] Stage: Misc configuration
[ INFO ] Backing up database to '/var/lib/ovirt-engine/backups/engine-20131017181310.H5zfwZ.sql'.
[ INFO ] Updating database schema
[ INFO ] Generating post install configuration file '/etc/ovirt-engine-setup.conf.d/20-setup-ovirt-post.conf'
[ INFO ] Stage: Transaction commit
[ INFO ] Stage: Closing up
--== SUMMARY ==--
[WARNING] Less than 16384MB of memory is available
SSH fingerprint: CA:0C:C1:1A:F8:44:AC:84:D3:6C:C2:06:57:0B:5F:BB
Internal CA BE:C5:0A:FD:AA:91:FD:26:23:63:A0:DC:BB:62:C0:AB:21:CB:A9:7A
Web access is enabled at:
http://vm08.lab.eng.blr.redhat.com:80/ovirt-engine
https://vm08.lab.eng.blr.redhat.com:443/ovirt-engine
--== END OF SUMMARY ==--
[ INFO ] Starting engine service
[ INFO ] Restarting httpd
[ INFO ] Generating answer file '/var/lib/ovirt-engine/setup/answers/20131017181406-upgrade.conf'
[ INFO ] Stage: Clean up
Log file is located at /var/log/ovirt-engine/setup/ovirt-engine-setup-20131017181144.log
[ INFO ] Stage: Pre-termination
[ INFO ] Stage: Termination
[ INFO ] Execution of upgrade completed successfully
--------------------------
Please review the edited DocText and signoff. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHEA-2014-0208.html |
Description of problem: Following error is seen while running rhsc-upgrade -------------------- [root@qa-vm13 /]# rhsc-upgrade Error: Upgrade failed. please check log at /var/log/ovirt-engine/ovirt-engine-upgrade_2013_06_13_15_24_43.log [root@qa-vm13 /]# cat /var/log/ovirt-engine/ovirt-engine-upgrade_2013_06_13_15_24_43.log 2013-06-13 15:24:43::DEBUG::common_utils::827::root:: found existing pgpass file /etc/ovirt-engine/.pgpass, fetching DB host value 2013-06-13 15:24:43::DEBUG::common_utils::827::root:: found existing pgpass file /etc/ovirt-engine/.pgpass, fetching DB port value 2013-06-13 15:24:43::DEBUG::common_utils::827::root:: found existing pgpass file /etc/ovirt-engine/.pgpass, fetching DB user value 2013-06-13 15:24:43::DEBUG::common_utils::347::root:: YUM: VERB: Loaded plugins: product-id, rhnplugin, versionlock 2013-06-13 15:24:46::DEBUG::common_utils::347::root:: YUM: VERB: This system is receiving updates from RHN Classic or RHN Satellite. 2013-06-13 15:24:46::DEBUG::common_utils::347::root:: YUM: VERB: Repository JBOSS6.1.0 is listed more than once in the configuration 2013-06-13 15:24:46::DEBUG::common_utils::347::root:: YUM: VERB: Repository JBEAP-6_6.0.1 is listed more than once in the configuration 2013-06-13 15:24:46::DEBUG::common_utils::347::root:: YUM: VERB: Repository rhel-source is listed more than once in the configuration 2013-06-13 15:24:46::DEBUG::common_utils::347::root:: YUM: VERB: Repository rhel-source-beta is listed more than once in the configuration 2013-06-13 15:24:46::INFO::rhsc-upgrade::1283::root:: Info: /etc/ovirt-engine/.pgpass file found. Continue. 2013-06-13 15:24:46::DEBUG::common_utils::456::root:: Executing command --> '/bin/rpm -q rhevm' in working directory '/' 2013-06-13 15:24:46::DEBUG::common_utils::494::root:: output = package rhevm is not installed 2013-06-13 15:24:46::DEBUG::common_utils::495::root:: stderr = 2013-06-13 15:24:46::DEBUG::common_utils::496::root:: retcode = 1 2013-06-13 15:24:46::ERROR::rhsc-upgrade::1523::root:: Traceback (most recent call last): File "/usr/bin/rhsc-upgrade", line 1516, in <module> main(options) File "/usr/bin/rhsc-upgrade", line 1286, in main if isUpdateFrom30(): File "/usr/bin/rhsc-upgrade", line 937, in isUpdateFrom30 msg=output_messages.ERR_READ_RPM_VER % "rhevm", File "/usr/share/ovirt-engine/scripts/common_utils.py", line 499, in execCmd raise Exception(msg) Exception: Error reading version number for package rhevm -------------------- Version-Release number of selected component (if applicable): Red Hat Storage Console Version: 2.1.0-0.bb3.el6rhs How reproducible: Always Steps to Reproduce: 1. Execute rhsc-upgrade from the engine 2. 3. Actual results: rhsc-upgrade is failing as it's actually trying to check the rhevm version and not rhsc Expected results: rhsc-upgrade should work as expected Additional info: