Bug 975726
| Summary: | The status of command 'list --installed' shows 'Subscribed' when the subscriptions are expired | ||||||||
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| Product: | [Retired] Subscription Asset Manager | Reporter: | qianzhan | ||||||
| Component: | candlepin | Assignee: | Katello Bug Bin <katello-bugs> | ||||||
| Status: | CLOSED NOTABUG | QA Contact: | SAM QE List <sam-qe-list> | ||||||
| Severity: | unspecified | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 1.3 | CC: | bkearney, ckozak, gxing, liliu, qianzhan, sgao | ||||||
| Target Milestone: | rc | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2013-07-16 15:00:22 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Bug Depends On: | |||||||||
| Bug Blocks: | 833466 | ||||||||
| Attachments: |
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Created attachment 762787 [details]
'status in GUI'
Created attachment 762789 [details]
'rhsm.log'
You must modify both the system time and the server time. We calculate compliance on the server, and the server is telling the client that it is still compliant. If the client and server are out of sync, the setup is invalid. |
Description of problem: The status of command 'list --installed' shows 'Subscribed' when the subscriptions are expired Version-Release number of selected component (if applicable): katello-candlepin-cert-key-pair-1.0-1.noarch katello-certs-tools-1.4.2-2.el6sat.noarch katello-cli-1.4.2-7.el6sat.noarch katello-cli-common-1.4.2-7.el6sat.noarch katello-common-1.4.2-13.el6sam_splice_2.noarch katello-configure-1.4.3-16.el6sat.noarch katello-glue-candlepin-1.4.2-13.el6sam_splice_2.noarch katello-glue-elasticsearch-1.4.2-13.el6sam_splice_2.noarch katello-headpin-1.4.2-13.el6sam_splice_2.noarch katello-headpin-all-1.4.2-13.el6sam_splice_2.noarch katello-selinux-1.4.3-3.el6sat.noarch signo-katello-0.0.18-1.el6sat.noarch candlepin-0.8.9-1.el6_4.noarch candlepin-scl-1-5.el6_4.noarch candlepin-scl-quartz-2.1.5-5.el6_4.noarch candlepin-scl-rhino-1.7R3-1.el6_4.noarch candlepin-scl-runtime-1-5.el6_4.noarch candlepin-tomcat6-0.8.9-1.el6_4.noarch thumbslug-0.0.32-1.el6sam.noarch thumbslug-selinux-0.0.32-1.el6sam.noarch subscription-manager-1.8.10-1.el5 How reproducible: always Steps to Reproduce: 1. Register to SAM and autosubscribe [root@dhcp-65-87 product]# subscription-manager register Username: admin Password: The system has been registered with ID: ce9f459f-3234-4950-bf2a-c94e8c7a51eb [root@dhcp-65-87 product]# subscription-manager subscribe --auto Installed Product Current Status: Product Name: Red Hat Enterprise Linux Server Status: Subscribed 2. Modify the system time to make all the subscriptions expired. [root@dhcp-65-87 product]# date -s 20250619 Thu Jun 19 00:00:00 EDT 2025 3. Check the status of installed product [root@dhcp-65-87 product]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ Product Name: Red Hat Enterprise Linux Server Product ID: 69 Version: 5.10 Beta Arch: x86_64 Status: Subscribed Status Details: Starts: 09/27/2012 Ends: 09/26/2013 4. Restart the rhsmcertd service [root@dhcp-65-87 product]# service rhsmcertd restart Stopping rhsmcertd... [ OK ] Starting rhsmcertd... [ OK ] 5. Check the entitlement cert [root@dhcp-65-87 product]# ls /etc/pki/entitlement/ 5379366305375875722-key.pem 5379366305375875722.pem 6. Check the consumed subscription [root@dhcp-65-87 product]# subscription-manager list --consumed No consumed subscription pools to list 7. Check the status of installed product [root@dhcp-65-87 product]# subscription-manager list --installed +-------------------------------------------+ Installed Product Status +-------------------------------------------+ Product Name: Red Hat Enterprise Linux Server Product ID: 69 Version: 5.10 Beta Arch: x86_64 Status: Subscribed Status Details: Starts: 09/27/2012 Ends: 09/26/2013 8. Open subscription-manager-gui check the status of installed product, and the status is "Subscribed" Actual results: When the subscriptions are expired, the status of installed product shows "Subscribed" Expected results: When the subscriptions are expired, the status of installed product should be 'Expired' Additional info: We have tested and make sure that the problem does not exist on stage candlepin. The rhsm.log has been attached in 'rhsm.log'. The status of installed product has been attached in 'status in GUI'.