Bug 98111

Summary: RH 8.0 installation hangs on aic7xxx
Product: [Retired] Red Hat Linux Reporter: jose contreras <jcvega247>
Component: installerAssignee: Michael Fulbright <msf>
Status: CLOSED NOTABUG QA Contact: Brock Organ <borgan>
Severity: medium Docs Contact:
Priority: medium    
Version: 8.0   
Target Milestone: ---   
Target Release: ---   
Hardware: i586   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2003-06-27 20:33:11 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description jose contreras 2003-06-26 18:57:02 UTC
Description of problem:Intallation hangs on loading aic7xxx driver (error 
message shown below).

Version-Release number of selected component (if applicable):Redhat 8.0

How reproducible:
Always

Steps to Reproduce:
1.Load Redhat 8.0 Disc
2.
3.
    
Actual results: Installation hangs

Expected results: OS installation

Additional info:
Adaptec AHA-2910 BUi / AIC-7860 SCSI BIOS v1.31s6
NET SERVER E 45 Hewlett Packard, Pentium 2 266MHz, BIOS version 4.05.05 PI, 
system RAM 160MB

Error Message after pressing ALT-F4:
<4>sda : Spinning up disk............{ 2 lines of dots }......not responding...
<4>sda : READ CAPACITY FAILED.
<4>sda : status = 1, message = 00, host = 0, driver = 00
<4>sda : current sd00: sns = 70 2
<4>ASC= 4 ASCQ= 1
<4>Raw sense data:0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x18 0x00 0x00 0x00 0x00 
0x04 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0xff 0xff 0xff 0xff 
0x00 0x00 0x00 0x00
<4>sda : block size assumed to be 512 bytes, disk size 1GB.
<6>Partition check:
<6> sda:

At this point the prompt becomes active but of course no installation.  I 
switched controllers which are supposedly identical, and problem was the same.  
Not sure what exactly is to blame though...on booting, the cd-rom drive is 
identified.  I also tried to install Mandrake 9.1 and exact error ocurred.

Comment 1 jose contreras 2003-06-27 17:29:50 UTC
Fixed this problem.  It turns out it was purely hardware related.  Loaded 
Knoppix 3.2 for troubleshooting, and ran it in failsafe, and it still hung on 
aic7xxx.o.  I didn't notice that one of the drives didn't have a size next to 
its name.  Tried to format, didn't let me, some error appeared.  Finally, I 
disconnected 1(out of 2) hard drives one at a time.  One of them (the one that 
wouldn't give information or let me format) is obviously to blame.  It was 
trying to read this faulty drive that made it hang.  Knoppix is a really good 
troubleshooting tool, I must say.  Thanks,
-Jose

Comment 2 Michael Fulbright 2003-06-27 20:33:11 UTC
Glad you figured it out!