Bug 984348
| Summary: | [abrt] hplip-3.13.6-2.fc19: pexpect.py:468:__spawn:OSError: [Errno 13] Permission denied | ||||||||||
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| Product: | [Fedora] Fedora | Reporter: | Håkon Løvdal <hlovdal> | ||||||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||||||
| Status: | CLOSED DUPLICATE | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | unspecified | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 19 | CC: | jpopelka, twaugh | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | x86_64 | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | abrt_hash:17ecf7d4daae6a8ebf46b7465041866bec120146 | ||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2013-07-15 13:09:11 UTC | Type: | --- | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
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Created attachment 773486 [details]
File: backtrace
Created attachment 773487 [details]
File: core_backtrace
Created attachment 773488 [details]
File: environ
Actually, the window did not close. Here is the capture: [Pasting the text here reveals a lot more than what is visible in the window (I saw just the red errors and violet warnings), apparently the bulk of the text is printed in black colour which is invisible on back background. That is definately a bug, please fix as well (or do I have to create a separate bug report?)] HP Linux Imaging and Printing System (ver. 3.13.6) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Checking for Deprecated items.... error: This distro (i.e fedora 19) is either deprecated or not yet supported. The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):yes error: Please enter 'y', 'n', 'q' or press <enter> for the default of 'n'. The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):y Checking for HPLIP updates.... error: Failed to locate hp-upgrade utility Checking for Dependencies.... warning: fedora-19 version is not supported. Using fedora-18 versions dependencies to verify and install... --------------- | SYSTEM INFO | --------------- Kernel: 3.9.9-302.fc19.x86_64 #1 SMP Sat Jul 6 13:41:07 UTC 2013 GNU/Linux Host: superlangbein.andeby.dns Proc: 3.9.9-302.fc19.x86_64 #1 SMP Sat Jul 6 13:41:07 UTC 2013 GNU/Linux Distribution: fedora 19 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------------- HPLIP-Version: HPLIP 3.13.6 HPLIP-Home: /usr/share/hplip warning: HPLIP-Installation: Auto installation is not supported for fedora distro 19 version Current contents of '/etc/hp/hplip.conf' file: # hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.13.6 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.13.6 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin # Following values are determined at configure time and cannot be changed. [configure] network-build=yes libusb01-build=no pp-build=yes gui-build=yes scanner-build=yes fax-build=yes dbus-build=yes cups11-build=no doc-build=yes shadow-build=no hpijs-install=yes foomatic-drv-install=yes foomatic-ppd-install=no foomatic-rip-hplip-install=no hpcups-install=yes cups-drv-install=yes cups-ppd-install=no internal-tag=3.13.6 restricted-build=no ui-toolkit=qt4 qt3=no qt4=yes policy-kit=no lite-build=no udev-acl-rules=yes udev_sysfs_rules=no hpcups-only-build=no hpijs-only-build=no Current contents of '/var/lib/hp/hplip.state' file: Plugins are not installed. Could not access file: No such file or directory Current contents of '~/.hplip/hplip.conf' file: [installation] date_time = 07/15/2013 04:43:36 version = 3.13.6 [settings] systray_visible = 0 systray_messages = 0 [last_used] device_uri = "hp:/usb/Deskjet_F300_series?serial=CN727G503Y04KH" printer_name = Deskjet-F300-series working_dir = . [commands] scan = /usr/bin/xsane -V %SANE_URI% [refresh] rate = 30 enable = false type = 1 [polling] enable = false interval = 5 device_list = [fax] voice_phone = email_address = [upgrade] notify_upgrade = false last_upgraded_time = 1373854197.39322 pending_upgrade_time = 0 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment> -------------------------- | External Dependencies | -------------------------- gs Ghostscript REQUIRED 7.05 9.07 OK - network Network-wget OPTIONAL - 1.14 OK - dbus DBus REQUIRED - - OK - scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK - policykit Admin-Policy-framework OPTIONAL - 0.111 OK - xsane SANE-GUI OPTIONAL 0.9 0.999 OK - cups CUPS REQUIRED 1.1 1.6.2 OK 'CUPS Scheduler is running' ------------------------- | General Dependencies | ------------------------- reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK - libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK - pil Python-Image-Lib OPTIONAL - 1.1.7 OK - pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.10.1 OK - libjpeg JPEG-Lib REQUIRED - - OK - libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK - python-dbus Python-DBUS REQUIRED 0.80.0 1.1.1 OK - python-devel Python-SDK REQUIRED 2.2 2.7.5 OK - pyqt4 Python-Qt4 REQUIRED 4.0 4.10.1 OK - cups-devel CUPS-SDK REQUIRED - 1.6.2 OK - sane-devel SANE-SDK REQUIRED - 1.0.23 OK - libusb USB-Lib REQUIRED - 1.0 OK - sane Scan-Lib REQUIRED - 1.0.23 OK - cups-image CUPS-Image-Lib REQUIRED - 1.6.2 OK - libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK - python-xml Python-XML-Lib REQUIRED - 2.1.0 OK - python-notify Desktop-notifications OPTIONAL - - OK - ------------------------------ | Compile Time Dependencies | ------------------------------ gcc gcc-Compiler REQUIRED - 4.8.1 OK - libtool Build-tools REQUIRED - 2.4.2 OK - make GNU-Build-tools REQUIRED 3.0 3.82 OK - ---------------------- | Python Extentions | ---------------------- cupsext CUPS-Extension REQUIRED - 3.13.6 OK - pcardext PhotoCard-Extension REQUIRED - 3.13.6 OK - hpmudext IO-Extension REQUIRED - 3.13.6 OK - ----------------------- | Scan Configuration | ----------------------- hpaio HPLIP-SANE-Backend REQUIRED - 3.13.6 OK 'hpaio found in /etc/sane.d/dll.conf' scanext Scan-SANE-Extension REQUIRED - 3.13.6 OK - ------------------------------ | DISCOVERED SCANNER DEVICES | ------------------------------ device `hpaio:/usb/Deskjet_F300_series?serial=CN727G503Y04KH' is a Hewlett-Packard Deskjet_F300_series all-in-one device `v4l:/dev/video0' is a Noname Chicony WebCam virtual device -------------------------- | DISCOVERED USB DEVICES | -------------------------- Device URI Model --------------------------------------- ---------------------- hp:/usb/Deskjet_F300_series?serial=CN72 HP Deskjet F300 series 7G503Y04KH --------------------------------- | INSTALLED CUPS PRINTER QUEUES | --------------------------------- Deskjet-F300-series ------------------- Type: Printer Device URI: hp:/usb/Deskjet_F300_series?serial=CN727G503Y04KH PPD: /etc/cups/ppd/Deskjet-F300-series.ppd PPD Description: HP Deskjet f300 Series, hpcups 3.13.6 Printer status: printer Deskjet-F300-series is idle. enabled since Mon 15 Jul 2013 04:07:22 AM CEST ready to print Communication status: Good Deskjet_F380 ------------ Type: Printer Device URI: hp:/usb/Deskjet_F300_series?serial=CN727G503Y04KH PPD: /etc/cups/ppd/Deskjet_F380.ppd PPD Description: HP Deskjet f300 Series, hpcups 3.13.6 Printer ready to printr Deskjet_F380 is idle. enabled since Mon 15 Jul 2013 03:55:43 AM CEST Communication status: Good NRG_NRG_SP_C232SF ----------------- Type: Unknown Device URI: dnssd://NRG%20SP%20C232SF%20(095b61)._printer._tcp.local/ PPD: /etc/cups/ppd/NRG_NRG_SP_C232SF.ppd PPD Description: NRG DSm615 PS Printer status: printer NRG_NRG_SP_C232SF is idle. enabled since Sun 13 Nov 2011 09:35:34 PM CET warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -------------- | PERMISSION | -------------- groups user-groups Required - - OK hlovdal sys disk lp dialout wireshark mock USB Deskjet-F300-series Required - - OK Node:'/dev/bus/usb/002/004' Perm:' root lp rw- rw- rw- rw- ---' ----------- | SELINUX | ----------- warning: SELinux enabled Optional - - INCOMPAT 'SELinux needs to be disabled for Plugin printers and Fax functionality.' Checking Permissions.... SELinux Status -------------- SELinux is enabled. Needs to be disabled ENTER ROOT/SUPERUSER PASSWORD ----------------------------- Please enter the root/superuser password: *** This bug has been marked as a duplicate of bug 969973 *** |
Description of problem: From hp-systray program, press the "Diagnose HPLIP Device" hammer icon. A terminal window appeared and some messages were printed before eventually it closed (due to the crash). Version-Release number of selected component: hplip-3.13.6-2.fc19 Additional info: reporter: libreport-2.1.5 cmdline: /usr/bin/python /usr/bin/hp-doctor -i -w dso_list: hplip-gui-3.13.6-2.fc19.x86_64 executable: /usr/bin/hp-doctor kernel: 3.9.9-302.fc19.x86_64 runlevel: N 5 uid: 500 Truncated backtrace: pexpect.py:468:__spawn:OSError: [Errno 13] Permission denied Traceback (most recent call last): File "/usr/bin/hp-doctor", line 292, in <module> num_errors, num_warns = core.validate(DEPENDENCY_RUN_AND_COMPILE_TIME, False) File "/usr/share/hplip/check.py", line 400, in validate installed_ver = get_version(self.hplip_dependencies[s][d][5]) File "/usr/share/hplip/installer/dcheck.py", line 250, in get_version status, output = utils.run(cmd) File "/usr/share/hplip/base/utils.py", line 1244, in run child = pexpect.spawn(cmd, timeout=timeout) File "/usr/share/hplip/base/pexpect.py", line 369, in __init__ self.__spawn() File "/usr/share/hplip/base/pexpect.py", line 468, in __spawn os.execv(self.command, self.args) OSError: [Errno 13] Permission denied Local variables in innermost frame: i: 1023 self: <base.pexpect.spawn object at 0x1301b10> max_fd: 1024 Potential duplicate: bug 904896