Bug 984699
| Summary: | [abrt] hplip-3.13.6-2.fc19: hpfax:55:bug:NameError: global name 'log' is not defined | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Antonio Guzmán Simón <aguzmansimon> | ||||||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | unspecified | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 19 | CC: | alexander.naumann, jnicol, jpopelka, kluksa, twaugh | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | x86_64 | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | abrt_hash:68af8be5ebe9b17e38ceedc55baa1134d5370797 | ||||||||||
| Fixed In Version: | hplip-3.14.6-2.fc20 | Doc Type: | Bug Fix | ||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2014-06-26 02:00:11 UTC | Type: | --- | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
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Created attachment 773853 [details]
File: backtrace
Created attachment 773854 [details]
File: core_backtrace
Created attachment 773855 [details]
File: environ
Antonio, your /etc/hp/hplip.conf file is missing. Please reinstall hplip-common with this command: # yum reinstall hplip-common and try to reproduce the problem. > File "/usr/lib/cups/backend/hpfax", line 55, in bug > log.stderr("ERROR: %s\n" % msg) > NameError: global name 'log' is not defined Reported upstream as https://bugs.launchpad.net/bugs/1201767 *** Bug 1015977 has been marked as a duplicate of this bug. *** so I can't print anything thanks to a year-old bug. Ah well, maybe *2015* will be Year of Linux Desktop :( What does 'ls -l /etc/hp' say? If you're running into this I think it means a config file has gone missing. (In reply to Jonathan Nicol from comment #7) > so I can't print anything thanks to a year-old bug. This bug causes that in some cases hplip is not able to write error message into log. This bug does not influence printing itself. > Ah well, maybe *2015* will be Year of Linux Desktop :( Might be if you're able to provide some info leading to identification of your problem. https://fedoraproject.org/wiki/How_to_debug_printing_problems hplip-3.14.4-5.fc20 has been submitted as an update for Fedora 20. https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.4-5.fc20 aha, the gnome printer config program installed hpijs and hplip-common for me; I had to manually install hplip. Now I can print :) Thanks Jonathan, your problem looks like bug #1094530. We probably need to move something from hplip package into hplip-common, but I've no idea what. It'd be great if you could remove the hplip again and try to print something via printing troubleshooter [1]. Attach the output into bug #1094530. Then you can install hplip back. Thanks. [1] https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter Package hplip-3.14.4-5.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.14.4-5.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.4-5.fc20 then log in and leave karma (feedback). Package hplip-3.14.6-1.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.14.6-1.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.6-1.fc20 then log in and leave karma (feedback). Package hplip-3.14.6-2.fc20: * should fix your issue, * was pushed to the Fedora 20 testing repository, * should be available at your local mirror within two days. Update it with: # su -c 'yum update --enablerepo=updates-testing hplip-3.14.6-2.fc20' as soon as you are able to. Please go to the following url: https://admin.fedoraproject.org/updates/FEDORA-2014-6291/hplip-3.14.6-2.fc20 then log in and leave karma (feedback). hplip-3.14.6-2.fc20 has been pushed to the Fedora 20 stable repository. If problems still persist, please make note of it in this bug report. |
Version-Release number of selected component: hplip-3.13.6-2.fc19 Additional info: reporter: libreport-2.1.5 cmdline: /usr/bin/python /usr/lib/cups/backend/hpfax executable: /usr/lib/cups/backend/hpfax kernel: 3.9.9-302.fc19.x86_64 runlevel: N 5 uid: 0 Truncated backtrace: hpfax:55:bug:NameError: global name 'log' is not defined Traceback (most recent call last): File "/usr/lib/cups/backend/hpfax", line 68, in <module> bug("Error setting home directory: /etc/hp/hplip.conf not found") File "/usr/lib/cups/backend/hpfax", line 55, in bug log.stderr("ERROR: %s\n" % msg) NameError: global name 'log' is not defined Local variables in innermost frame: msg: 'Error setting home directory: /etc/hp/hplip.conf not found'