Bug 988926

Summary: Samsung clp-310 printer installed and configured but not printing...
Product: [Fedora] Fedora Reporter: Alberto Segura <asgsb09>
Component: splixAssignee: Jiri Popelka <jpopelka>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 19CC: asgsb09, jpopelka, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: splix-2.0.1-0.18.20121128svn.fc19 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-08-15 02:47:23 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
cupsctl LogLevel=debug2 none

Description Alberto Segura 2013-07-26 17:46:46 UTC
Description of problem:
This printer does not print in Fedora 19.

Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. A system message indicates that "document was printed" but printer does not try to print it.
2.
3.

Actual results:

Printer is detected and installed but is unuseful.
Expected results:
Printing as in Fedora 18.

Additional info:

Comment 1 Jiri Popelka 2013-07-26 17:53:23 UTC
Please attach an output from printing troubleshooter
https://fedoraproject.org/wiki/How_to_debug_printing_problems#Printing_troubleshooter

Comment 2 Alberto Segura 2013-07-26 18:42:32 UTC
Created attachment 778852 [details]
cupsctl LogLevel=debug2

Comment 3 Alberto Segura 2013-07-26 18:43:53 UTC
... More information about the printer by "lpinfo -l -v":

Dispositivo: uri = usb://Samsung/CLP-310%20Series?serial=1434BAFS601770Y
        clase = direct
        info = Samsung CLP-310 Series
        marca y modelo = Samsung CLP-310 Series
        id dispositivo= MFG:Samsung;CMD:SPLC,FWV;MDL:CLP-310 Series;CLS:PRINTER;STATUS:IDLE;
        ubicación =

Comment 4 Jiri Popelka 2013-07-27 07:41:52 UTC
I was actually asking you to follow 'Printing troubleshooter' section, not 'Getting debug information by other means' section, but thanks anyway.

It seems your printer is CLP-310, not 315.
According to http://www.openprinting.org/printer/Samsung/Samsung-CLP-310 you need to use splix driver.

- download and install
http://kojipkgs.fedoraproject.org//work/tasks/2704/5662704/splix-2.0.1-0.18.20121128svn.fc19.x86_64.rpm
- delete the printer in the printer configuration tool you use (I prefer system-config-printer)
- turn it off and on to re-configure it

Now it should be configured to use splix driver, give it a try and let me know.

Comment 5 Alberto Segura 2013-07-27 09:03:52 UTC
(In reply to Jiri Popelka from comment #4)
> I was actually asking you to follow 'Printing troubleshooter' section, not
> 'Getting debug information by other means' section, but thanks anyway.
> 
> It seems your printer is CLP-310, not 315.
> According to http://www.openprinting.org/printer/Samsung/Samsung-CLP-310 you
> need to use splix driver.
> 
> - download and install
> http://kojipkgs.fedoraproject.org//work/tasks/2704/5662704/splix-2.0.1-0.18.
> 20121128svn.fc19.x86_64.rpm
> - delete the printer in the printer configuration tool you use (I prefer
> system-config-printer)
> - turn it off and on to re-configure it
> 
> Now it should be configured to use splix driver, give it a try and let me
> know.

Hi again Jiri,

  As you suggested me, I have installed splix driver and now my printer works perfectly. Thanks a lot.

Comment 6 Fedora Update System 2013-07-29 11:01:58 UTC
splix-2.0.1-0.18.20121128svn.fc19 has been submitted as an update for Fedora 19.
https://admin.fedoraproject.org/updates/splix-2.0.1-0.18.20121128svn.fc19

Comment 7 Fedora Update System 2013-07-30 17:31:36 UTC
Package splix-2.0.1-0.18.20121128svn.fc19:
* should fix your issue,
* was pushed to the Fedora 19 testing repository,
* should be available at your local mirror within two days.
Update it with:
# su -c 'yum update --enablerepo=updates-testing splix-2.0.1-0.18.20121128svn.fc19'
as soon as you are able to.
Please go to the following url:
https://admin.fedoraproject.org/updates/FEDORA-2013-13845/splix-2.0.1-0.18.20121128svn.fc19
then log in and leave karma (feedback).

Comment 8 Fedora Update System 2013-08-15 02:47:23 UTC
splix-2.0.1-0.18.20121128svn.fc19 has been pushed to the Fedora 19 stable repository.  If problems still persist, please make note of it in this bug report.