Bug 990312

Summary: Facebook contacts shown as numbers without thumbnails
Product: [Fedora] Fedora Reporter: Gareth Jones <gareth.k.jones>
Component: empathyAssignee: Brian Pepple <bdpepple>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 19CC: bdpepple, hendrikborghorst, uraeus
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OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2015-02-18 14:03:09 UTC Type: Bug
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Description Flags
Screen-shot of broken Empathy contact list none

Description Gareth Jones 2013-07-30 21:00:26 UTC
Created attachment 780840 [details]
Screen-shot of broken Empathy contact list

Description of problem:
When Empathy is used with a Facebook account, everything works as expected for a a few minutes.  Then all thumbnails disappear, and some users are shown as ID numbers @chat.facebook.com.  This effectively makes identifying contacts impossible.

Version-Release number of selected component (if applicable):
empathy-3.8.3

How reproducible:
Always.

Steps to Reproduce:
1. Set-up a Facebook account for instant messaging in GNOME on-line accounts.
2. Start Empathy.
3. Wait.

Actual results:
Missing thumbnails and names.

Expected results:
Contacts should be identifiable at all times.

Additional info:

Comment 1 Brian Pepple 2013-08-01 19:26:13 UTC
Been on vacation, but had a chance to fire up the laptop today and I confirmed this bug. Glancing at the linked ubuntu bug it appears updating tp-gabble might fix this. I'll look as time permits (I don't back from vacation until Aug 10th) at confirming that tp-gabble-0.17.5 fixes this.

Comment 2 Brian Pepple 2013-08-01 19:58:46 UTC
Did a quick build & test of tp-gabble-0.17.5, and it doesn't fix this bug.

Comment 3 Hendrik Borghorst 2013-09-04 20:58:05 UTC
https://bugs.freedesktop.org/show_bug.cgi?id=68829#c3 this seems to fix this and also the connection problems.

Comment 4 Fedora End Of Life 2015-01-09 22:14:14 UTC
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Comment 5 Fedora End Of Life 2015-02-18 14:03:09 UTC
Fedora 19 changed to end-of-life (EOL) status on 2015-01-06. Fedora 19 is
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