Red Hat Bugzilla – Bug 1003213
mount local ntfs partition always fails
Last modified: 2013-09-03 09:36:31 EDT
Description of problem:
ntfs partitions on the system disk displayed on the desktop will not mount.
the error message displayed when this happens is always the following, except for the name of the partition, the device path and username (here "hpc", /dev/sda4, nim):
failed to mount "hpc"
error mounting /dev/sda4 at /run/media/nim/hpc
command line: mount -t ntfs -o "uhelper=udisk2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177"
/dev/sda4 /run/media/nim/hpc exited with non-zero exit status 14.
the disk contains an unclean file system (0,0)
metadata kept in windows cache, refused to mount.
failed to mount /dev/sda4, operation not permitted.
the NTFS partition is in an unsafe state. please resume and shutdown
Windows fully (no hibernation or fast restarting) or mount the volume
read-only with the 'ro' mount option.
note: the Windows system on the disk was fully shutdown.
note: local ntfs partitions will mount in read-only mode from the command line to designated mount point.
note: removable drives mount from their desktop menus without error.
Version-Release number of selected component (if applicable):
use a machine dual-booting Windows, Fedora.
ensure Windows is fully shut-down.
Steps to Reproduce:
1. in Fedora, right-click to get the desktop menu for the ntfs partition.
2. choose mount.
mounted ntfs partition, no errors.
Moving over to the ntfs-3g package for comment.
"the Windows system on the disk was fully shutdown"
But Windows 8 has its own definition of "fully shutdown", see http://jp-andre.pagesperso-orange.fr/advanced-ntfs-3g.html#windows8
methods on this page:
solve the issue.
Since the "bug" is in Windows 8, closing this as CANTFIX.