Bug 1004307 - Clicking "Enable Jenkins builds" causes "We appear to be having technical difficulties"
Clicking "Enable Jenkins builds" causes "We appear to be having technical dif...
Product: OpenShift Online
Classification: Red Hat
Component: Website (Show other bugs)
Unspecified Unspecified
unspecified Severity high
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Assigned To: Fabiano Franz
libra bugs
Depends On:
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Reported: 2013-09-04 07:27 EDT by Dan Greaves
Modified: 2015-05-14 21:29 EDT (History)
1 user (show)

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Fixed In Version:
Doc Type: Bug Fix
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Last Closed: 2013-09-10 12:06:13 EDT
Type: Bug
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RHEL 7.3 requirements from Atomic Host:
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Description Dan Greaves 2013-09-04 07:27:59 EDT
Description of problem:

When I navigate to my app in the web console and click "Enable Jenkins builds", I am redirected to a page that says "We appear to be having technical difficulties".

The reference hash displayed at the bottom of the screen is  #7698325a8c0584e4c4bd6538a4c5a1c3.

This appears to be happening in a number of other circumstances too including reducing the minimum number of gears to use in the PHP cartridge.

Version-Release number of selected component (if applicable):


How reproducible:

I don't know whether this bug is specific to me but I simply go to the app and click "Enable Jenkins builds".

Steps to Reproduce:

1. Navigate to application
2. Click "Enable Jenkins builds"
3. Read resulting error page

Actual results:

An error page is displayed with reference #7698325a8c0584e4c4bd6538a4c5a1c3.

Expected results:

The "Enable Jenkins builds" wizard should appear.

Additional info:

Comment 1 Fabiano Franz 2013-09-10 12:06:13 EDT
Checking logs I found a 502 (proxy error) cause for #7698325a8c0584e4c4bd6538a4c5a1c3, so this was probably related to temporary outage of broker during a prod deploy. Closing this but can you please check if the error is still reproducible and if so, send the new reference id?
Comment 2 Dan Greaves 2013-09-10 13:31:13 EDT
Looks like it's working fine for me now. Might be worth outputting a bit more error information on the 502 page?

Seen as the majority (if not all) the users here are developers, I don't think that hiding error information has any benefit, especially when it comes to logging bugs.

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