Bug 1007072 - unable to subscribe some rhel4 hosts to subscriptions
Summary: unable to subscribe some rhel4 hosts to subscriptions
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Subscription Asset Manager
Classification: Retired
Component: Splice
Version: 1.3
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Splice Developers
QA Contact: mkovacik
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-09-11 20:44 UTC by Chris Duryee
Modified: 2013-10-01 11:25 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-10-01 11:25:28 UTC

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System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2013:1390 0 normal SHIPPED_LIVE Release 1.3 of Subscription Asset Manager 2013-10-01 14:43:14 UTC

Description Chris Duryee 2013-09-11 20:44:30 UTC 
Description of problem:

Anaconda on rhel4 lays down an /etc/rpm/profile file that makes certain rhel4 systems report as "EM64T" instead of "x86_64" in the arch. This prevents these rhel4 hosts (synced via spacewalk-splice-tool) from being able to bind to subscriptions in SAM, which affects the enhanced report.

Version-Release number of selected component (if applicable): spacewalk-splice-tool 0.44


How reproducible: every time


Steps to Reproduce:
1. find an x86_64 rhel4 host with "GenuineIntel" as the cpu vendor
2. register it to a satellite via up2date
3. note architecture in hardware tab
4. run spacewalk-splice-tool --spacewalk-sync

Actual results:

system does not bind to a subscription due to arch mismatch


Expected results:

system binds to a subscription, and is green
Comment 1 Chris Duryee 2013-09-11 20:49:17 UTC 
770f62e spacewalk-splice-tool 0.45
Comment 3 Chris Duryee 2013-09-11 21:15:19 UTC 
more explanation for comment #2:

in SST, we now map "EM64T" to "x86_64" when syncing systems over, so the system arches in SAM (and ultimately candlepin) match up with the arches offered by the products from the manifest.
Comment 4 Vitaly Kuznetsov 2013-09-13 15:14:32 UTC 
Verified with Snapshot 6:

'EM64T' was successfully mapped to 'x86_64', product was attached.
Comment 6 errata-xmlrpc 2013-10-01 11:25:28 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2013-1390.html
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