Bug 1014416 - Access denied during storage install
Summary: Access denied during storage install
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: JBoss Operations Network
Classification: JBoss
Component: Documentation
Version: JON 3.2
Hardware: x86_64
OS: Windows
high
high
Target Milestone: GA
: JON 3.2.0
Assignee: Deon Ballard
QA Contact: Mike Foley
URL:
Whiteboard:
Depends On:
Blocks: 1012435
TreeView+ depends on / blocked
 
Reported: 2013-10-01 23:35 UTC by Viet Nguyen
Modified: 2014-09-05 15:38 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-01-24 17:47:04 UTC
Type: Bug
Embargoed:

Attachments (Terms of Use)
storage-installer.log (3.22 KB, text/plain)
2013-10-01 23:35 UTC, Viet Nguyen 		no flags Details
rhqctl.log (556 bytes, text/plain)
2013-10-01 23:39 UTC, Viet Nguyen 		no flags Details
View All

Description Viet Nguyen 2013-10-01 23:35:37 UTC 
Created attachment 806194 [details]
storage-installer.log

Description of problem:

rhqctrl --server --storage

----rhq-storage-installer.log------

16:21:53,252 INFO  [org.rhq.storage.installer.StorageInstaller] Updating rhq-server.properties...
16:21:53,267 INFO  [org.rhq.storage.installer.StorageInstaller] Starting RHQ Storage Node
16:21:53,377 WARN  [org.rhq.storage.installer.StorageInstaller] The storage node reported the following errors while trying to start:

Access is denied.
-------------

Version-Release number of selected component (if applicable):
ER2

How reproducible:


Steps to Reproduce:
1.  Windows 2008 R2 64bit.  Log in as Administrator
2.  unzip build. run rhqctrl --server --storage
3.  Server won't to start

See attachment
Comment 1 Viet Nguyen 2013-10-01 23:39:49 UTC 
Created attachment 806196 [details]
rhqctl.log
Comment 3 Simeon Pinder 2013-10-08 07:52:43 UTC 
Moving into ER04 as not completed in ER03.
Comment 4 Jay Shaughnessy 2013-10-14 17:40:16 UTC 
I'm not sure but this looks like it may have been due to running rhqctl from a non-administrator command window on Windows. Even if logged in as a user with Admin privileges you still need to start the command window "Run as Administrator"  (at least on Win7).

Viet, could this be the issue?
Comment 5 Simeon Pinder 2013-10-24 04:16:20 UTC 
Moving to ER05 as missed the cutoff for ER04.
Comment 6 Viet Nguyen 2013-10-25 14:49:24 UTC 
Indeed that's the issue. I wasn't aware of the Run as Administrator step.
Comment 7 Jay Shaughnessy 2013-10-25 15:44:36 UTC 
OK, great.  Closing as NOTABUG.  We already have doco for this so we should be good to go.
Comment 8 Mike Foley 2013-10-25 17:19:51 UTC 
re-purposing this as a doc bug for sunny-dee based on jay's comments.
Comment 9 Heiko W. Rupp 2013-10-26 11:27:23 UTC 
Now with being a doc bug, we don't need it in the ER5 payload.
Comment 10 Deon Ballard 2014-01-24 17:47:04 UTC 
This is now step #1 for installing the server on Windows:
https://access.redhat.com/site/documentation/en-US/Red_Hat_JBoss_Operations_Network/3.2/html/Installation_Guide/install-windows-jar.html
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