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Description of problem: Tried to print to HP Color LJ 5550 via ipp. Version-Release number of selected component: hpijs-3.13.9-2.fc19 Additional info: reporter: libreport-2.1.7 cmdline: python /usr/lib/cups/filter/hpps 136 kraljevic Andro_pozivnica.pdf 6 'HPPhotoHalftone=Detail HPGraphicsNeutralGrays=Black HPGraphicsRGB=sRGB HPTextRGB=sRGB Duplex=None number-up=1 Collate HPEdgeControl=Normal HPPhotoRGB=sRGB noManualFeed HPGraphicsHalftone=Detail ColorModel=Gray noHPStraightPaperPath InputSlot=Auto HPTextHalftone=Detail HPPhotoNeutralGrays=ProcessBlack HPTextNeutralGrays=Black HPCMYKInks=Default PageSize=A4 MediaType=Plain job-uuid=urn:uuid:98540805-64d7-3d98-411c-f7ed70a06180 job-originating-host-name=localhost time-at-creation=1380700040 time-at-processing=1380700040' executable: /usr/lib/cups/filter/hpps kernel: 3.11.1-200.fc19.x86_64 runlevel: N 5 type: Python uid: 4 Truncated backtrace: hpps:52:bug:NameError: global name 'log' is not defined Traceback (most recent call last): File "/usr/lib/cups/filter/hpps", line 86, in <module> bug("Error importing HPLIP modules:%s %s\n" % (pid, e)) File "/usr/lib/cups/filter/hpps", line 52, in bug log.stderr("ERROR: %s" % m) NameError: global name 'log' is not defined Local variables in innermost frame: m: 'Error importing HPLIP modules:2972 No module named base.g\n'
Created attachment 808743 [details] File: backtrace
Created attachment 808744 [details] File: environ
Looks like the hpps filter needs the same patch as hpfax backend in bug #984699. I'll check whether there are more places like this and update upstream bug (Launchpad 1201767) *** This bug has been marked as a duplicate of bug 984699 ***
Try to install hplip package. Works for me.
I get this hplip crash with my HP-LaserJet-500-color-M551 when I try to print test page from gnome printers applet but not with Hewlett-Packard-HP-LaserJet-P3010-Series and there are both installed on same one fedora 20
sorry, yes, my p3010 runs on hpcups 3.13.11 and yes, hplip solves the problem, besides if we follow instructions @ http://hplipopensource.com/hplip-web/install_wizard/index.html for HP-LaserJet-500-color-M551 printer then hplip in obviously necessary