Created attachment 808851 [details]
the cinder's logs and conf files.

Description of problem:
The creation of a snapshot from an available volume with the EMC driver. 
 

Version-Release number of selected component (if applicable):
openstack-cinder-2013.2-0.9.b3.el6.noarch

How reproducible:
Always

Steps to Reproduce:
1. Create a volume.
2. Create a snapshot of that volume.
3.

Actual results:
The status of the snapshot is error, the log show: 

2013-10-07 17:20:07.478 5810 ERROR cinder.openstack.common.rpc.amqp [req-8f522c80-4071-4ada-a9b5-4c30a956a7ca 8918cd6117f44983b557cd2c87c24b28 c6a2aad534c943838844157748188aee] Exception during message handling
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp Traceback (most recent call last):
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/cinder/openstack/common/rpc/amqp.py", line 441, in _process_data
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     **args)
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/cinder/openstack/common/rpc/dispatcher.py", line 148, in dispatch
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     return getattr(proxyobj, method)(ctxt, **kwargs)
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/cinder/volume/manager.py", line 326, in create_snapshot
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     {'status': 'error'})
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib64/python2.6/contextlib.py", line 23, in __exit__
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     self.gen.next()
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/cinder/volume/manager.py", line 317, in create_snapshot
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     model_update = self.driver.create_snapshot(snapshot_ref)
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/cinder/volume/drivers/emc/emc_smis_iscsi.py", line 65, in create_snapshot
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     self.common.create_snapshot(snapshot)
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/cinder/volume/drivers/emc/emc_smis_common.py", line 514, in create_snapshot
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     SourceElement=vol_instance.path)
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/pywbem/cim_operations.py", line 801, in InvokeMethod
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     result = self.methodcall(MethodName, obj, **params)
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp   File "/usr/lib/python2.6/site-packages/pywbem/cim_operations.py", line 362, in methodcall
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp     raise CIMError(code, tt[0][1]['DESCRIPTION'])
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp CIMError: (7, u'The requested operation is not supported. (com.emc.cmp.osls.se.osl.Replica.StorRepGroupRelCapGet():1475 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_SUPPORTED R:1000002 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_SUPPORTED R:1000002 Requested feature is not supported by entity\'s software level : "This feature is not installed")')
2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp


Expected results:
The snapshot should be available. 

Additional info:
Attached: 
1. The cinder's log files.
2. The cinder's conf files.