Bug 1022059 - RHEV-Agent error when installed using APT
Summary: RHEV-Agent error when installed using APT
Keywords:
Status: CLOSED DUPLICATE of bug 906848
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: Windows Guest Tools
Version: 3.3.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
: ---
Assignee: Lev Veyde
QA Contact: Pavel Stehlik
URL:
Whiteboard: integration
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-10-22 15:00 UTC by Dušan Kajan
Modified: 2014-03-31 01:27 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-10-24 11:56:31 UTC
oVirt Team: ---
Target Upstream Version:


Attachments (Terms of Use)
logs from machine (366.54 KB, application/zip)
2013-10-22 15:00 UTC, Dušan Kajan
no flags Details

Description Dušan Kajan 2013-10-22 15:00:26 UTC
Created attachment 815029 [details]
logs from machine

Description of problem:
After installing older version of WGT, then install newer version via APT, in event viewer I am getting following error
Version-Release number of selected component (if applicable):
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="RHEV-Agent" /> 
  <EventID Qualifiers="49152">3</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2013-10-22T21:30:25.000000000Z" /> 
  <EventRecordID>1253</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>Administrator-P</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>Traceback (most recent call last): File "win32serviceutil.pyc", line 806, in SvcRun File "OVirtGuestService.pyc", line 68, in SvcDoRun File "GuestAgentWin32.pyc", line 453, in __init__ File "OVirtAgentLogic.pyc", line 90, in __init__ File "VirtIoChannel.pyc", line 150, in __init__ File "VirtIoChannel.pyc", line 127, in __init__ File "WinFile.pyc", line 40, in __init__ error: (5, 'CreateFile', 'Access is denied.')</Data> 
  </EventData>
  </Event>

How reproducible:
100%

Steps to Reproduce:
1. Install old version of WGT
2. Install APT from the newest tools
3. Wait until the tools are installed
4. Look into Event Viewer

Actual results:
Error

Expected results:
There should be no error

Additional info:
-RHEV-Agent is runnning correctly.
-Tested on updated from 3.3.5 to 3.3.6 and 3.1.8 to 3.3.6
-I installed APT from the CD with 3.3.6 tools
-The error is still there after restart
OS version: Win7 64bit

Comment 2 Lev Veyde 2013-10-24 11:56:31 UTC

*** This bug has been marked as a duplicate of bug 906848 ***


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