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Created attachment 815029 [details] logs from machine Description of problem: After installing older version of WGT, then install newer version via APT, in event viewer I am getting following error Version-Release number of selected component (if applicable): - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="RHEV-Agent" /> <EventID Qualifiers="49152">3</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-10-22T21:30:25.000000000Z" /> <EventRecordID>1253</EventRecordID> <Channel>Application</Channel> <Computer>Administrator-P</Computer> <Security /> </System> - <EventData> <Data>Traceback (most recent call last): File "win32serviceutil.pyc", line 806, in SvcRun File "OVirtGuestService.pyc", line 68, in SvcDoRun File "GuestAgentWin32.pyc", line 453, in __init__ File "OVirtAgentLogic.pyc", line 90, in __init__ File "VirtIoChannel.pyc", line 150, in __init__ File "VirtIoChannel.pyc", line 127, in __init__ File "WinFile.pyc", line 40, in __init__ error: (5, 'CreateFile', 'Access is denied.')</Data> </EventData> </Event> How reproducible: 100% Steps to Reproduce: 1. Install old version of WGT 2. Install APT from the newest tools 3. Wait until the tools are installed 4. Look into Event Viewer Actual results: Error Expected results: There should be no error Additional info: -RHEV-Agent is runnning correctly. -Tested on updated from 3.3.5 to 3.3.6 and 3.1.8 to 3.3.6 -I installed APT from the CD with 3.3.6 tools -The error is still there after restart OS version: Win7 64bit
*** This bug has been marked as a duplicate of bug 906848 ***