Bug 1022338 - rhsc-setup fails with "cannot import name redhatsupportplugin"
Summary: rhsc-setup fails with "cannot import name redhatsupportplugin"
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Gluster Storage
Classification: Red Hat
Component: redhat-access-plugin-rhsc
Version: 2.1
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: ---
: RHGS 2.1.2
Assignee: Spenser Shumaker
QA Contact: Prasanth
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-10-23 05:44 UTC by Sahina Bose
Modified: 2015-05-15 18:20 UTC (History)
11 users (show)

Fixed In Version: redhat-access-plugin-rhsc-2.1.2-2.el6rhs.noarch
Doc Type: Bug Fix
Doc Text:
Previously, rhsc-setup command was failing and an error message that the redhatsupportplugin cannot be installed was displayed. Now, with this update, the import path for redhatsupportplugin is updated and the rhsc-setup command runs successfully.
Clone Of:
Environment:
Last Closed: 2014-02-25 07:43:44 UTC
Target Upstream Version:

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System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2014:0208 0 normal SHIPPED_LIVE Red Hat Storage 2.1 enhancement and bug fix update #2 2014-02-25 12:20:30 UTC

Description Sahina Bose 2013-10-23 05:44:27 UTC 
Description of problem:

Install redhat-access-plugin-storage from https://brewweb.devel.redhat.com/buildinfo?buildID=292535.

 After installing this with recent rhsc build, "rhsc-setup" gives following error

 [root@localhost rhsc_rpms]# rhsc-setup
***L:ERROR Internal error: cannot import name redhatsupportplugin

 
 Some details about the installation

 [root@localhost rhsc_rpms]# ls -l /usr/share/ovirt-engine/setup/plugins/ovirt-engine-setup/redhat-access-plugin-storage/
total 40
-rw-r--r--. 1 root root  862 Aug 29 21:49 __init__.py
-rw-r--r--. 2 root root  620 Aug 29 21:49 __init__.pyc
-rw-r--r--. 2 root root  620 Aug 29 21:49 __init__.pyo
-rw-r--r--. 1 root root 8258 Aug 29 21:49 redhat-access-plugin-storage.py
-rw-r--r--. 2 root root 6626 Aug 29 21:49 redhat-access-plugin-storage.pyc
-rw-r--r--. 2 root root 6626 Aug 29 21:49 redhat-access-plugin-storage.pyo

Version-Release number of selected component (if applicable):

rhsc-2.1.2-0.21.beta1

How reproducible:
Always

Steps to Reproduce:
As above
Comment 4 Prasanth 2013-12-16 13:58:56 UTC 
Sahina/Spencer, please fill in the Fixed In Version for this bug.
Comment 5 Prasanth 2013-12-18 13:33:12 UTC 
Verified as fixed in redhat-access-plugin-rhsc-2.1.2-2.el6rhs.noarch

rhsc-setup now completes successfully.
Comment 6 Shalaka 2014-01-21 06:19:14 UTC 
Please review the edited DocText and signoff.
Comment 7 Sahina Bose 2014-01-21 08:13:40 UTC 
Looks ok
Comment 9 errata-xmlrpc 2014-02-25 07:43:44 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2014-0208.html
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