Description of problem: open programs on Desktop 1: Okular (2 different windows), Abiword, Dolphin, Evince open programs on Desktop 2: Firefox (with 6 tabs) all programs running for at least 2 days (PC is only suspended at nighttime) I was working on the Libre Office file (translation text, rich with italics, bold and footnotes) making several corrections and adding many Comments/Revisions (shown on screen to avoid delay); the same inconvenient happened twice, when I run into the same spot (more or less) Version-Release number of selected component: gnome-abrt-0.3.2 Additional info: reporter: libreport-2.1.8 kernel: 3.11.6-200.fc19.x86_64 type: libreport
should I need to add an attachment? it was an expected crash while using Libre Office with other programs running. And if so, how can I do it? what is exactly needed? Have mercy, I'm not a geek...
I forgot to say that Libre Office had Search modality open, when it crashed
Thank you for the report! What exactly happened to your Libre Office?
Hi, Jakub. It crashed twice without any warning or other prior malfunctioning. I had been working on that file for several days, but this is the first time it occurred to me such a sudden inconvenience (with LO on Fedora 19, I mean). After each crash I reopened (resumed) LO and both times it worked again. Now I have finished with it, but I am really puzzled at this problem and I fear it can happen on some other files. I expect to report some data about the machine status and stuff like that, but I am not a programmer, so please do tell me what and where I can find it and how to send it out to you (provided you deem it is worth while).
You should see an entry for 'libreoffice' in the left-side list of problems in the Automatic Bug Reporting Tool window. If so, please select that entry and click the Report button in the top left corner of the window. If you don't see any entry for 'libreoffice', please open a terminal (gnome-terminal, konsole), log as root user (run 'su' and type root's password), after successful login run 'grep abrt /var/log/messages' and submit the results here.
thanks for instructions - herewith I only copied&pasted 2 last days, showing problems in Libre Office (sorry for being so long): Oct 31 15:21:35 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Oct 31 15:21:35 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Oct 31 15:21:36 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Oct 31 15:21:36 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Oct 31 15:21:37 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Oct 31 15:21:37 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Oct 31 15:21:38 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Oct 31 15:21:38 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Oct 31 15:21:38 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Oct 31 15:21:39 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Oct 31 15:21:39 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Oct 31 15:21:40 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Oct 31 15:21:40 Adel abrt-server[19546]: Generating core_backtrace Oct 31 15:21:40 Adel abrt-server[19546]: Generating backtrace Oct 31 15:22:28 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Oct 31 15:22:29 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Oct 31 15:22:29 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Oct 31 15:22:30 Adel abrt-server[19546]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Oct 31 15:22:30 Adel abrt-server[19546]: New problem directory /var/tmp/abrt/ccpp-2013-10-31-15:21:32-19442, processing Oct 31 23:38:30 Adel abrt: detected unhandled Python exception in '/usr/bin/hp-upgrade' Oct 31 23:38:30 Adel abrtd: New client connected Oct 31 23:38:31 Adel abrt-server[20607]: Saved problem directory of pid 20580 to '/var/tmp/abrt/Python-2013-10-31-23:38:30-20580' Oct 31 23:38:31 Adel abrt-server[20607]: Executable '/usr/bin/hp-upgrade' doesn't belong to any package and ProcessUnpackaged is set to 'no' Oct 31 23:38:31 Adel abrt-server[20607]: 'post-create' on '/var/tmp/abrt/Python-2013-10-31-23:38:30-20580' exited with 1 Oct 31 23:38:31 Adel abrt-server[20607]: Deleting problem directory '/var/tmp/abrt/Python-2013-10-31-23:38:30-20580' Nov 1 18:03:00 Adel abrt[25294]: Saved core dump of pid 22036 (/usr/lib64/libreoffice/program/soffice.bin) to /var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036 (142884864 bytes) Nov 1 18:03:00 Adel abrtd: New client connected Nov 1 18:03:01 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:03:01 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:03:02 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:03:02 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:03:03 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:03:03 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:03:04 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:03:04 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:03:04 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:03:05 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:03:05 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:03:06 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:03:06 Adel abrt-server[25295]: Generating core_backtrace Nov 1 18:03:06 Adel abrt-server[25295]: Generating backtrace Nov 1 18:03:41 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:03:42 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:03:42 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:03:43 Adel abrt-server[25295]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:03:43 Adel abrt-server[25295]: New problem directory /var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036, processing Nov 1 18:17:14 Adel abrt[25509]: Saved core dump of pid 25325 (/usr/lib64/libreoffice/program/soffice.bin) to /var/tmp/abrt/ccpp-2013-11-01-18:17:13-25325 (107425792 bytes) Nov 1 18:17:14 Adel abrtd: New client connected Nov 1 18:17:14 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:17:15 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:17:15 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:17:16 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:17:16 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:17:17 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:17:17 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:17:18 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:17:18 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:17:19 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:17:19 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:17:19 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:17:19 Adel abrt-server[25510]: Generating core_backtrace Nov 1 18:17:19 Adel abrt-server[25510]: Generating backtrace Nov 1 18:17:59 Adel abrt-server[25510]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:17:59 Adel abrt-server[25510]: Duplicate: core backtrace Nov 1 18:17:59 Adel abrt-server[25510]: DUP_OF_DIR: /var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036 Nov 1 18:17:59 Adel abrt-server[25510]: Deleting problem directory ccpp-2013-11-01-18:17:13-25325 (dup of ccpp-2013-11-01-18:02:59-22036) Nov 1 18:17:59 Adel /etc/gdm/Xsession[2380]: abrt-applet: repeated problem in libreoffice-core-4.1.2.3-3.fc19, not showing the notification Nov 1 18:34:30 Adel /etc/gdm/Xsession[2380]: (gnome-abrt:25691): Gtk-CRITICAL **: gtk_widget_show_all: assertion `GTK_IS_WIDGET (widget)' failed Nov 1 18:45:32 Adel abrt[25978]: Saved core dump of pid 25929 (/usr/lib64/libreoffice/program/soffice.bin) to /var/tmp/abrt/ccpp-2013-11-01-18:45:31-25929 (106237952 bytes) Nov 1 18:45:32 Adel abrtd: New client connected Nov 1 18:45:33 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:45:33 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:45:34 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:45:34 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:45:35 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:45:35 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:45:36 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:45:36 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:45:37 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:45:37 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:23-3699' is not a problem directory Nov 1 18:45:37 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-05-11:52:08-14653' is not a problem directory Nov 1 18:45:38 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2012-09-13-22:57:24-23631' is not a problem directory Nov 1 18:45:38 Adel abrt-server[25979]: Generating core_backtrace Nov 1 18:45:38 Adel abrt-server[25979]: Generating backtrace Nov 1 18:46:20 Adel abrt-server[25979]: '/var/tmp/abrt/ccpp-2013-06-06-11:44:24-1017' is not a problem directory Nov 1 18:46:20 Adel abrt-server[25979]: Duplicate: core backtrace Nov 1 18:46:20 Adel abrt-server[25979]: DUP_OF_DIR: /var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036 Nov 1 18:46:20 Adel abrt-server[25979]: Deleting problem directory ccpp-2013-11-01-18:45:31-25929 (dup of ccpp-2013-11-01-18:02:59-22036) Nov 1 18:46:20 Adel /etc/gdm/Xsession[2380]: abrt-applet: repeated problem in libreoffice-core-4.1.2.3-3.fc19, not showing the notification
Well done! It seems that abrt works fine and the crash of libre office were detected. Now I am wondering why the crash entry is not displayed in Automatic Bug Reporting Tool. Please run the following commands: $ dbus-send --system --type=method_call --print-reply --dest=org.freedesktop.problems /org/freedesktop/problems org.freedesktop.problems.GetProblems $ report-gtk -- /var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036
here I go: $ dbus-send --system --type=method_call --print-reply --dest=org.freedesktop.problems /org/freedesktop/problems org.freedesktop.problems.GetProblems method return sender=:1.1144 -> dest=:1.1143 reply_serial=2 array [ ] $ report-gtk -- /var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036 '/var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036' does not exist '/var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036' does not exist '/var/tmp/abrt/ccpp-2013-11-01-18:02:59-22036' does not exist what else do you need?
(In reply to Alex from comment #8) > $ dbus-send --system --type=method_call --print-reply > --dest=org.freedesktop.problems /org/freedesktop/problems > org.freedesktop.problems.GetProblems > method return sender=:1.1144 -> dest=:1.1143 reply_serial=2 > array [ > ] That's really sad because the crash data has been lost. The most probable cause of the data loss is that you have configured /var/tmp to be cleaned at boot time. Have you restarted your computer since the last crash occurred? Could you please run 'ls /var/tmp/abrt'? For now, we cannot do much about Libre Office and we have to wait until a new Libre Office crash occurs.
(In reply to Jakub Filak from comment #9) > (In reply to Alex from comment #8) > > $ dbus-send --system --type=method_call --print-reply > > --dest=org.freedesktop.problems /org/freedesktop/problems > > org.freedesktop.problems.GetProblems > > method return sender=:1.1144 -> dest=:1.1143 reply_serial=2 > > array [ > > ] > > That's really sad because the crash data has been lost. The most probable > cause of the data loss is that you have configured /var/tmp to be cleaned at > boot time. Have you restarted your computer since the last crash occurred? No, I have never fiddled with that -- I'd rather think it is sort of Fedora's default configuration, but I do not know how to check it. Since the crash I only suspended my PC, as I am hastily working to finish a project asap > Could you please run 'ls /var/tmp/abrt'? here it is: $ ls /var/tmp/abrt abrt-handle-event-coredump ccpp-2013-06-05-11:52:08-14653 ccpp-2013-06-06-11:44:24-1017 last-via-server ccpp-2012-09-13-22:57:24-23631 ccpp-2013-06-06-11:44:23-3699 last-ccpp > For now, we cannot do much about Libre Office and we have to wait until a > new Libre Office crash occurs. Of course, I Hope it will NEVER AGAIN occur. However, should it be the case, what am I supposed to do, in order to ascertain the possible cause? Meanwhile, thanks for your time and advice
> Of course, I Hope it will NEVER AGAIN occur. However, should it be the case, > what am I supposed to do, in order to ascertain the possible cause? If it occurs again and abrt works fine, you will see "libreoffice" entry [1] in Automatic Bug Reporting Tool. Select the entry and click Report button :) 1: http://jfilak.fedorapeople.org/media/libreoffice-oowriter-crash.png
This message is a notice that Fedora 19 is now at end of life. Fedora has stopped maintaining and issuing updates for Fedora 19. It is Fedora's policy to close all bug reports from releases that are no longer maintained. Approximately 4 (four) weeks from now this bug will be closed as EOL if it remains open with a Fedora 'version' of '19'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version. Thank you for reporting this issue and we are sorry that we were not able to fix it before Fedora 19 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior this bug is closed as described in the policy above. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete.
Fedora 19 changed to end-of-life (EOL) status on 2015-01-06. Fedora 19 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed.