Bug 1030232 - red-hat-access-plugin-rhsc: In "Open New Support Case", default 'Product' and 'Version' are currently related to rhevm
Summary: red-hat-access-plugin-rhsc: In "Open New Support Case", default 'Product' and...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Gluster Storage
Classification: Red Hat Storage
Component: redhat-access-plugin-rhsc
Version: 2.1
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: ---
: RHGS 2.1.2
Assignee: Spenser Shumaker
QA Contact: Prasanth
URL:
Whiteboard:
Depends On:
Blocks: 1030269
TreeView+ depends on / blocked
 
Reported: 2013-11-14 08:30 UTC by Prasanth
Modified: 2015-05-15 18:17 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-02-25 08:03:34 UTC
Embargoed:


Attachments (Terms of Use)
screensot (124.83 KB, image/png)
2013-11-14 08:30 UTC, Prasanth
no flags Details
screensot of fix (35.57 KB, image/png)
2013-12-16 13:51 UTC, Prasanth
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2014:0208 0 normal SHIPPED_LIVE Red Hat Storage 2.1 enhancement and bug fix update #2 2014-02-25 12:20:30 UTC

Description Prasanth 2013-11-14 08:30:43 UTC
Created attachment 823816 [details]
screensot

Description of problem:

In "Open New Support Case", default Product and Version are incorrect. Product is selected as "Red Hat Enterprise Virtualization" by default and Version is selected as "3.3 Beta"m which is incorrect for RHS-C. See attached screenshot.

Version-Release number of selected component (if applicable): redhat-access-plugin-rhsc-2.1.2-1.el6rhs.noarch


How reproducible: 100%


Steps to Reproduce:
1. Install RHS-C cb7 build by following http://rhsm.pad.engineering.redhat.com/rhsc-build-cb7
2. Right click and click on "Red Hat Access: Support" and login
3.

Actual results: Product is selected as "Red Hat Enterprise Virtualization" by default and Version is selected as "3.3 Beta".


Expected results: Product should be "Red Hat Storage" and it's corresponding latest version should be selected as the default value.


Additional info:

Comment 3 Prasanth 2013-12-16 13:49:53 UTC
Verified as fixed in redhat-access-plugin-rhsc-2.1.2-2.el6rhs.noarch

See attached.

Comment 4 Prasanth 2013-12-16 13:51:00 UTC
Created attachment 837230 [details]
screensot of fix

Comment 6 errata-xmlrpc 2014-02-25 08:03:34 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2014-0208.html


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