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Bug 1040137

Summary: Help dialog "don't show again" does not work always.
Product: [Retired] JBoss BRMS Platform 6 Reporter: Marek Baluch <mbaluch>
Component: Business CentralAssignee: Alexandre Porcelli <porcelli>
Status: CLOSED CURRENTRELEASE QA Contact: Tomas Livora <tlivora>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.0.0CC: curtisz, etirelli, mbaluch, rrajasek
Target Milestone: ER6   
Target Release: 6.0.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-08-06 20:16:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Marek Baluch 2013-12-10 19:51:45 UTC 
Description of problem:
When a help dialog shows up and the user checks "don't show again" he can close the dialog using 3 different ways.
1) click 'Close'
2) click 'x'
3) press 'Esc' on the keyboard

If 2) or 3) are used then the help dialog will be shown the next time the user visits the page. Also it might be important to note that the "don't show again" checkbox will be checked.

For 2) I would expect the dialog not be shown as 'x' is in my opinion equal to 'Close'

Steps to Reproduce:
1. go to any screen which will show help by itself
2. check the "don't show again" checkbox
3. use 2) or 3) to close the help dialog
4. visit the screen again

Actual results:
The help dialog will be shown and the checkbox will be checked.

Expected results:
For both the dialog will not show or perhaps it might show when the user uses option 3) to close the dialog but the checkbox should not be checked.
Comment 2 manstis 2013-12-11 10:10:46 UTC 
All three operations honour the state of the tick box.
Comment 4 Marek Baluch 2013-12-21 07:46:43 UTC 
I can still reproduce the issue on ER6.

Checking the checkbox and using 'x' or 'esc' to close the dialog will keep it checked but the dialog will show again. I tested on the home page.
Comment 6 Marek Baluch 2014-01-06 19:11:54 UTC 
yet another case with dirty cache - my apologies for that. the issue is fixed.
Comment 7 Udaypal Aarkoti 2014-01-27 19:32:54 UTC 
Per Alexandre Porcelli request, adding my local environment where I see this issue with CR2

Issue : The "Don't show again" scroll down enough to be hidden from the user in Chrome and Safari on Mac. Hence, everytime the user is presented with the popup.

My environment

Mac OS X 10.9.1
Chrome : Version 32.0.1700.77
Safari : 7.0.1

This does not happen with Firefox 26

~ Uday