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Created attachment 835947 [details] option entered/output from rhsc-setup Description of problem: "Command '/sbin/service' failed to execute" while running rhsc-setup. After filling in all the options prompted in rhsc-setup with both proxy settings off, rhsc-setup fails. The error shown is "Command '/sbin/service' failed to execute". In the installation log, /var/log/ovirt-engine/setup/ovirt-engine-setup-20131212114833.log, shows: 2013-12-12 11:51:26 DEBUG otopi.plugins.otopi.services.rhel plugin.execute:446 execute-output: ('/sbin/initctl', 'status', 'ovirt-websocket-proxy') stderr:¬ initctl: Unknown job: ovirt-websocket-proxy¬ ¬ 2013-12-12 11:51:26 DEBUG otopi.plugins.otopi.services.rhel plugin.executeRaw:366 execute: ('/sbin/service', 'ovirt-websocket-proxy', 'stop'), executable='None', cwd='None', env=None¬ 2013-12-12 11:51:26 DEBUG otopi.plugins.otopi.services.rhel plugin.executeRaw:383 execute-result: ('/sbin/service', 'ovirt-websocket-proxy', 'stop'), rc=1¬ 2013-12-12 11:51:26 DEBUG otopi.plugins.otopi.services.rhel plugin.execute:441 execute-output: ('/sbin/service', 'ovirt-websocket-proxy', 'stop') stdout:¬ ¬ ¬ 2013-12-12 11:51:26 DEBUG otopi.plugins.otopi.services.rhel plugin.execute:446 execute-output: ('/sbin/service', 'ovirt-websocket-proxy', 'stop') stderr:¬ ovirt-websocket-proxy: unrecognized service¬ ¬ 2013-12-12 11:51:26 DEBUG otopi.context context._executeMethod:137 method exception¬ Traceback (most recent call last):¬ File "/usr/lib/python2.6/site-packages/otopi/context.py", line 127, in _executeMethod¬ method['method']()¬ File "/usr/share/ovirt-engine/setup/bin/../plugins/ovirt-engine-setup/config/websocket_proxy.py", line 270, in _closeup¬ state=state,¬ File "/usr/share/otopi/plugins/otopi/services/rhel.py", line 188, in state¬ 'start' if state else 'stop'¬ File "/usr/share/otopi/plugins/otopi/services/rhel.py", line 96, in _executeServiceCommand¬ raiseOnError=raiseOnError¬ File "/usr/lib/python2.6/site-packages/otopi/plugin.py", line 451, in execute¬ command=args[0],¬ RuntimeError: Command '/sbin/service' failed to execute¬ Version-Release number of selected component (if applicable): rhsc-cb11 How reproducible: 100% of the time. Steps to Reproduce: 1. run the rhsc-setup command 2. for prompted options, enter all the values described in the log attached Actual results: [ ERROR ] Failed to execute stage 'Closing up': Command '/sbin/service' failed to execute [ INFO ] Stage: Clean up Log file is located at /var/log/ovirt-engine/setup/ovirt-engine-setup-20131212100315.log [ INFO ] Stage: Pre-termination [ INFO ] Stage: Termination [ ERROR ] Execution of setup failed curl http://<ipaddress> url: (7) couldn't connect to host Expected results: setup should succeed Additional info: workaround: run rhsc-setup again.
Created attachment 835968 [details] ovirt-engine-setup.log
From the setup log <snip> 2013-12-12 11:49:27 DEBUG otopi.plugins.otopi.dialog.human dialog.__logString:215 DIALOG:SEND Configure WebSocket Proxy on this machine? (Yes, No) [Yes]: </snip> We need remove this question itself. Here the bug to remove the same bz#1040960
verified in rhsc-cb12
Please review the edited DocText and confirm.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHEA-2014-0208.html