Bug 1042931 - Terminology used does not match Customer Portal
Summary: Terminology used does not match Customer Portal
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: redhat-access-gui
Version: 7.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Dan Varga
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2013-12-13 16:22 UTC by Matt Reid
Modified: 2019-03-06 01:08 UTC (History)
2 users (show)

Fixed In Version: redhat-access-gui-1.0.0-5
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2014-06-13 11:15:27 UTC
Target Upstream Version:


Attachments (Terms of Use)
Red Hat Access app login (217.74 KB, image/png)
2013-12-13 16:24 UTC, Matt Reid
no flags Details
Portal Login (15.84 KB, image/png)
2013-12-13 16:24 UTC, Matt Reid
no flags Details

Description Matt Reid 2013-12-13 16:22:59 UTC
Description of problem:
The terminology used on the first screen of the RH Access app doesn't match what we say on Portal. The login screen for Portal asks for "Red Hat Login" and "Password", and the action the user performs is to "Log In" when they click the button. On the RH Access app, the user is asked for "Username" and "Password", and clicks on "Login". There's also no lost login/password functionality on the RH Access app and the messages used for failed attempts are different "login failed. Please try again" vs "Username or password was invalid". If it's bringing you to the same place, and allegedly they're using the same information to login, seems like we should ask for it using the same terminology. 

Version-Release number of selected component (if applicable):
redhat-access-gui-1.0.0-3.el7

Comment 1 Matt Reid 2013-12-13 16:24:09 UTC
Created attachment 836378 [details]
Red Hat Access app login

Comment 2 Matt Reid 2013-12-13 16:24:31 UTC
Created attachment 836379 [details]
Portal Login

Comment 3 Dan Varga 2014-02-07 14:19:48 UTC
This is now fixed in redhat-access-gui-1.0.0-5.  Need acks for new build.

Comment 4 Vladimir Benes 2014-02-25 15:25:08 UTC
Red Hat Login, Password and Log In is present

Comment 5 Ludek Smid 2014-06-13 11:15:27 UTC
This request was resolved in Red Hat Enterprise Linux 7.0.

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