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Description of problem: Try to register a new account, the streamline returns "Internal Server Error" after clicking the confirmation link. Version-Release number of selected component (if applicable): devenv_4137 INT STG How reproducible: always Steps to Reproduce: 1.Try to register a new account 2.Click the confirmation link 3. Actual results: After clicking the confirmation link, the streamline returns "Internal Server Error",log is as following: 2013-12-16 00:14:01.250 [ERROR] Streamline returned an unexpected response (pid:2834) 2013-12-16 00:14:01.254 [ERROR] --- !ruby/object:Net::HTTPInternalServerError http_version: '1.1' code: '500' message: Internal Server Error header: date: - Mon, 16 Dec 2013 05:14:00 GMT server: - Apache vary: - Host accept-ranges: - bytes content-length: - '12065' content-type: - text/html; charset=UTF-8 strict-transport-security: - max-age=15768000, includeSubDomains connection: - close body: ! "<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Strict//EN\"\r\n \"http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd\">\r\n<html xmlns=\"http://www.w3.org/1999/xhtml\">\r\n<head>\r\n\t<title>redhat.com | The World's Open Source Leader</title>\r\n<link rel=\"SHORTCUT ICON\" href=\"/favicon.ico\" />\r\n<link rel=\"stylesheet\" type=\"text/css\" media=\"screen\" href=\"/s/master.css\" />\r\n<link rel=\"stylesheet\" type=\"text/css\" media=\"print\" href=\"/s/print.css\" />\r\n\r\n\t\t<link href=\"/assets/global.css\" rel=\"stylesheet\" media=\"screen\" type=\"text/css\" />\r\n\t\t<script type=\"text/javascript\" src=\"/assets/js/jquery-1.4.2.min.js\"></script>\r\n\t\t<script type=\"text/javascript\" src=\"/assets/js/jquery-ui-1.8.4.custom.min.js\"></script>\r\n\r\n \ \t<script type=\"text/javascript\" src=\"/assets/js/jquery.selectbox-0.5.js\"></script>\r\n \ \t<script type=\"text/javascript\" src=\"/j/lib/jquery/plugins/jquery.cookie.js\"></script>\r\n \ \t<script type=\"text/javascript\" src=\"/j/lib/jquery/country-switch.js\"></script>\r\n \ \t<script type=\"text/javascript\" src=\"/assets/js/init.js\"></script>\r\n<style type=\"text/css\">\r\n#footer-nav ul.footer-nav-list li a, #footer-nav ul.footer-nav-list li {\r\n color: #CCCCCC;\r\n font-size: 11px;\r\n text-decoration: none;\r\n \ white-space: nowrap;\r\n}\r\n</style>\r\n</head>\r\n\r\n\r\n<body id=\"mainzero\" class=\"en_US training ext\">\r\n\r\n\t<div id=\"container\">\r\n\t\t<div id=\"shell-top\">\r\n\r\n\t\t\t<div class=\"wrap\">\r\n\t\t\t\t<div id=\"header\">\r\n\t\t\t\t\t<div id=\"logo\"><a href=\"/\">Redhat</a></div>\r\n\t\t\t\r\n\t\t\t\t\t<div id=\"login-pre\">\r\n\t\t\t\t\t \ <a onmousedown=\"activateLogin()\">Log in</a>\r\n\t\t\t\t\t</div> <!-- / Login Pre-State -->\r\n\t\t\t\r\n\t\t\t\t\t<div id=\"login-active\">\r\n\r\n\t\t\t\t\t\t<h2>Log in<span><a class=\"close-login\" onmousedown=\"deactivateLogin()\">X</a></span></h2>\r\n\t\t\t\t\t\t\t<form action=\"/wapps/sso/login.html\" method=\"post\">\r\n\t\t\t\t\t\t\t <div>\r\n\t\t\t\t\t\t\t \ \t<input value=\"Username\" name=\"username\" class=\"search-field\" type=\"text\"/>\r\n\t\t\t\t\t\t\t \ \t<input value=\"Password\" name=\"password\" class=\"search-field\" type=\"password\"/>\r\n\t\t\t\t\t\t\t \ </div>\r\n\t\t\t\t\t\t\t <p> \r\n\t\t\t\t\t\t\t\t <a href=\"/wapps/ugc/register.html\" class=\"arrow\">Register</a><br/>\r\n\r\n\t\t\t\t\t\t\t <a href=\"/wapps/sso/lostPassword.html\" class=\"arrow\">Forgot Password</a>\r\n\t\t\t\t\t\t\t <!--<input type=\"submit\" name=\"login-submit\" value=\"Submit\" class=\"login-submit\"/>-->\r\n\t\t\t\t\t\t\t \ <input type=\"hidden\" name=\"_flowId\" value=\"legacy-login-flow\" />\r\n\t\t\t\t\t\t\t \ <input type=\"hidden\" name=\"redirect\" value=\"http://www.redhat.com/\" />\r\n\t\t\t\t\t\t\t <input type=\"hidden\" name=\"failureRedirect\" value=\"http://www.redhat.com/wapps/sso/login.html\" />\r\n\t\t\t\t\t\t\t <input type=\"hidden\" name=\"_eventId_submit\" value=\"Log In\" />\r\n\t\t\t\t\t\t\t\t\t<input type=\"submit\" name=\"login-submit\" value=\"SUBMIT\" \ onClick=\"submitLogin()\"/>\r\n\t\t\t\t\t\t\t <!-- <a href=\"#\" class=\"close-login\">Submit</a> -->\r\n\r\n\t\t\t\t\t\t\t </p>\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"asp_charset\" value=\"iso-8859-1\" /></div>\r\n\t\t\t\t\t\t\t</form> \ \r\n\t\t\t\t\t</div> <!-- / Login Active-State -->\r\n\t\t\t\t\r\n\t\t\t\t\t<div id=\"masthead\">\r\n\t\t\t\t\t\t<div id=\"secondary-nav\" class=\"second-nav-rh\">\r\n\t\t\t\t\t\t\t <ul>\r\n\t\t\t\t\t\t\t \t<li class=\"first\"><span id=\"showCountryLang_a\" style=\"margin-right:10px;\"></span></li>\r\n\t\t\t\t\t\t\t \t<li><a href=\"https://access.redhat.com/home\">Customer Portal</a></li>\r\n\t\t\t\t\t\t\t \t<li><a href=\"/resourcelibrary/results\">Resource library</a></li>\r\n\t\t\t\t\t\t\t \t<li><a href=\"/partners/\">Find a partner</a></li>\r\n\t\t\t\t\t\t\t \t<li><a href=\"/wapps/store/catalog.html\">Buy online</a></li>\r\n\r\n\t\t\t\t\t\t\t \t<li><a href=\"/contact/sales\">Contact sales</a></li>\r\n\t\t\t\t\t\t\t </ul>\r\n\t\t\t\t\t\t \r\n\t\t\t\t\t\t \t <div id=\"search-wrap\">\r\n\t\t\t\t\t\t\t \t<div class=\"quick-links\">\r\n\t\t\t\t\t\t\t\t \ <form id=\"quick_links_form\" action=\"#\">\r\n\t\t\t\t\t\t\t\t <select name=\"quick_links\" class=\"quick-links-select\">\r\n\t\t\t\t\t\t\t\t <option value=\"\">I want to...</option>\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"https://access.redhat.com/downloads/\">Download evaluations</option>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"/about/work\">Work at Red Hat</option>\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"https://access.redhat.com/wapps/support/protected/subscriptions.html\">Manage my subscriptions</option>\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"https://access.redhat.com/home\">Access Customer Portal</option>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"/about/eventswebinars/\">Find events and webinars</option>\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"http://investors.redhat.com/\">Get investor information</option>\r\n\t\t\t\t\t\t\t\t\t\t\t<option value=\"/wapps/partner\">Log in to Partner Center</option>\r\n\r\n\t\t\t\t\t\t\t\t </select>\r\n\t\t\t\t\t\t\t\t\t\t<div><input type=\"hidden\" name=\"asp_charset\" value=\"iso-8859-1\" /></div>\r\n\t\t\t\t\t\t\t\t\t</form>\r\n\t\t\t\t\t\t\t\t</div>\t \r\n\t\t\t\t\t\t\t \t<div class=\"search\">\r\n\t\t\t\t\t\t\t\t <form id=\"search_form\" action=\"/search\">\r\n\t\t\t\t\t\t\t\t <input value=\"Type to search\" name=\"q\" class=\"search-field\" type=\"text\" id=\"searchBox\" onfocus=\"if (this.value=='Type to search') this.value='';\" onblur=\"if (this.value=='') this.value='Type to search';\" />\r\n\t\t\t\t\t\t\t\t <input type=\"submit\" name=\"search_submit\" value=\"\" class=\"search-submit\"/>\r\n\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"lang_en\" name=\"lr\" />\r\n\r\n\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"web-cms-r2-review-admin.usersys.redhat.com\" name=\"sitesearch\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"en\" name=\"hl\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"redhat\" name=\"site\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"Search\" name=\"btnG\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"default_frontend\" name=\"client\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"xml_no_dtd\" name=\"output\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"1\" name=\"proxyreload\" />\r\n\t\t\t\t\t\t\t\t\t <input type=\"hidden\" value=\"1\" name=\"exclude_apps\" />\r\n\t\t\t\t\t\t\t\t \t<div><input type=\"hidden\" name=\"asp_charset\" value=\"iso-8859-1\" /></div>\r\n\r\n\t\t\t\t\t\t\t\t\t</form>\r\n\t\t\t\t\t\t\t\t</div>\r\n\t\t\t\t\t\t\t</div>\r\n\t\t\t\t\t\t</div><!-- /secondary-nav -->\r\n\t\t\t\t\t\t<div id=\"section-masthead\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t \ </div>\t\r\n\t\t\t\t\t <div id=\"primary-nav\">\r\n\t\t\t\t\t\t\t<ul class=\"primary-nav-list\">\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"/products/\" class=\"parent\">Products</a>\r\n\t\t\t\t\t\t\t\t</li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"/solutions/\" class=\"parent\">Solutions</a>\r\n\t\t\t\t\t\t\t\t</li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"/support/\" class=\"parent\">Support</a>\r\n\t\t\t\t\t\t\t\t</li>\r\n\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"/training/\" class=\"parent\">Training</a>\r\n\t\t\t\t\t\t\t\t</li>\t\t\t\t\r\n\t\t\t\t\t\t\t\t<li class=\"last\">\r\n\t\t\t\t\t\t\t\t\t<a href=\"/consulting/\" class=\"parent\">Consulting</a>\r\n\t\t\t\t\t\t\t\t</li>\t\r\n\t\t\t\t\t\t\t</ul> \ \r\n\t\t\t\t\t\t</div> <!-- / Primary Navigation -->\r\n\t\t\t\t\t\r\n\t\t\t\t\t</div><!-- /masthead -->\r\n\r\n\t\t\t\t</div><!-- /header -->\r\n\t\t\t\r\n\t\t\t<div id=\"content\">\r\n\r\n<div id=\"contentWrap\">\r\n\r\n<div id=\"contentColLeft\">\r\n<!-- 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Our web engineers automatically receive an email alerting them of your difficulty and will address the issue promptly. We apologize for any inconvenience!</p>\r\n\t\t<p style=\"padding-bottom:20px;\">Please enter this problem in <a href=\"http://bugzilla.redhat.com/bugzilla/enter_bug.cgi?product=Red%20Hat%20Web%20Site\">Bugzilla</a> if you continue to experience problems.</p>\r\n\t\t<p style=\"padding-bottom:60px;\">Return to the redhat.com <b><a href=\"http://www.redhat.com/\"><span style=\"color:#cc0000;\">home page</span></a></b>.</p>\r\n\r\n<!-- end content --> \r\n\r\n</div><!-- end contentColLeft -->\r\n\r\n</div><!-- end contentWrap -->\r\n</div><!-- /content -->\r\n\t\t</div><!-- /wrap -->\r\n\t\t</div><!-- /shell-top -->\r\n\t\t\r\n\t\t<div id=\"shell-bottom\">\r\n\t\t\t<div class=\"wrap\">\r\n\t\t\t\t\t\r\n\t\t\t\t<div id=\"footer\">\r\n\t\t\t\t\r\n\t\t \ \t<!-- Call Out Boxes -->\r\n\t\t \t\t<div class=\"call-out-boxes\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"call-out-box\">\r\n\t\t\r\n\t\t\t\t\t <div class=\"about\">\r\n\t\t\t\t\t \ <a href=\"/about/\">About Red Hat</a>\r\n\t\t\t\t\t </div>\r\n\t\t\t\t\t</div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"call-out-box\">\r\n\t\t\t\t\t <div class=\"partner\">\r\n\t\t\t\t\t \ <a href=\"/partners/\">Engage With Partners</a>\r\n\t\t\t\t\t </div>\r\n\t\t\r\n\t\t\t\t\t</div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"call-out-box\">\r\n\t\t\t\t\t <div class=\"community\">\r\n\t\t\t\t\t \ <a href=\"/community/\">Explore Communities</a>\r\n\t\t\t\t\t </div>\r\n\t\t\t\t\t</div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<div class=\"call-out-box last\">\r\n\t\t\t\t\t <div class=\"myredhat\">\r\n\t\t\r\n\t\t\t\t\t \ <a href=\"https://access.redhat.com/home\">Access My Account</a>\r\n\t\t\t\t\t \ </div>\r\n\t\t\t\t\t</div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<br class=\"clear\"/> \ \r\n\t\t\t\t\t</div> <!-- / Call Out Boxes -->\r\n\t\t\t\t\t \r\n\t\t\t\t\t<div id=\"footer-nav\">\r\n\t\t\t\t\t \r\n\t\t\t\t\t<ul class=\"social-icons\">\r\n\t\t\t\t\t \ <li><span>Connect:</span></li>\r\n\t\t\t\t\t <li><a href=\"http://www.twitter.com/redhatnews\" target=\"_blank\"><img src=\"/assets/images/social/twitter.png\" alt=\"Twitter\"></a></li>\r\n\t\t\t\t\t \ <li><a href=\"http://www.facebook.com/redhatinc\" target=\"_blank\"><img src=\"/assets/images/social/facebook.png\" alt=\"Facebook\"></a></a></li>\r\n\t\t\t\t\t <li><a href=\"http://www.youtube.com/user/RedHatVideos\" target=\"_blank\"><img src=\"/assets/images/social/youtube.png\" alt=\"YouTube\"></a></a></li>\r\n\t\t\t\t\t \ <li><a href=\"http://www.linkedin.com/groups?home=&gid=2525539&trk=anet_ug_hm\" target=\"_blank\"><img src=\"/assets/images/social/linkedin.png\" alt=\"LinkedIn\"></a></a></li>\r\n\t\t\t\t\t \ <li><a href=\"http://www.flickr.com/photos/49549965@N04/\" target=\"_blank\"><img title=\"Check out Red Hat photos on Flickr.\" alt=\"Flickr\" src=\"/assets/images/social/flickr.png\"/></a></li>\r\n\t\t\t\t\t</ul>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<ul class=\"footer-nav-list\">\r\n\t\t\t\t\t <li>Copyright ©2013 Red Hat, Inc.</li>\r\n\t\t\t\t\t \ <li>|</li>\r\n\t\t\r\n\t\t\t\t\t <li><a href=\"/footer/privacy-policy.html\">Privacy Policy</a></li>\r\n\t\t\t\t\t <li><a href=\"/footer/terms-of-use.html\">Terms of Use</a></li>\r\n\t\t\t\t\t <li><a href=\"/footer/patent-promise.html\">Patent Promise</a></li>\r\n\t\t\t\t\t <li><a href=\"/about/work/\">Careers</a></li>\r\n\t\t\t\t\t \ <li><a href=\"/about/mediarelations/trademark.html\">Trademark guidelines</a></li>\r\n\t\t\t\t\t \ <li><a href=\"/about/\">About Red Hat</a></li>\r\n\t\t\t\t\t</ul>\r\n\t\t\t\t\t\r\n\t\t\t\t\t<ul class=\"footer-nav-list\">\r\n\t\t\t\t\t\t<li><a href=\"/contact/\">Contact Us</a></li>\r\n\t\t\t\t\t \ <li><a href=\"/footer/site-map.html\">Site Map</a></li>\r\n\t\t\t\t\t <li><a href=\"/footer/faq.html\">FAQs</a></li>\r\n\t\t\t\t\t <li><a href=\"/about/company/supplier.html\">Supplier requirements</a></li>\r\n\t\t\t\t\t <li><a href=\"/about/\">Company</a></li>\r\n\t\t\t\t\t</ul> \ \r\n\t\t\t\t\t</div> <!-- Legal Nav -->\r\n\t\t\r\n\t\t \t\r\n\t\t\t\t</div><!-- / Footer -->\r\n\t\t\t</div><!-- /wrap -->\r\n\t\t</div><!-- /shell-bottom -->\r\n\t\t</div><!-- /container -->\r\n\t\t<script type=\"text/javascript\">\r\n\t\t\t\t\t//$(document).ready(function() {\r\n\t\t\t\t\t//\t$('.quick-links-select').selectbox( {\r\n\t\t\t\t\t//\t\tdebug : false\r\n\t\t\t\t\t//\t});\r\n\t\t\t\t\t//});\r\n\t\t</script>\r\n\r\n\t\t<!-- SiteCatalyst code -->\r\n\t\t<div id=\"oTags\">\r\n\t\t\t<script type=\"text/javascript\" src=\"/j/s_code.js\"></script>\r\n\t\t\t<script type=\"text/javascript\"><!--\r\n\t\t\tvar errorType = \"500\";\r\n\t\t\tvar urlCopy = encodeURI(window.location.href);\r\n\t\t\ts.pageName = s.prop60 = \"rh | \" + errorType + \" | \" + urlCopy;\r\n\t\t\ts.server = \"redhat.com\"; \r\n\t\t\ts.pageType = \"errorPage\";\r\n\t\t\ts.events = \"event60\";\r\n\t\t\ts.prop59 = urlCopy.split(\".com\")[1].split(\"/\")[1];\r\n\t\t\ts.eVar60 = errorType;\r\n\t\t\t//--></script>\r\n\t\t\t<script type=\"text/javascript\" src=\"/j/rh_omni_footer.js\"></script>\r\n\t\t\t<script language=\"JavaScript\" type=\"text/javascript\"><!--\r\n\t\t\tif(navigator.appVersion.indexOf('MSIE')>=0)document.write(unescape('%3C')+'\\!-'+'-')\r\n\t\t\t//--></script><noscript><a href=\"http://www.omniture.com\" title=\"Web Analytics\"><img\r\n\t\t\tsrc=\"https://smtrcs.redhat.com/b/ss/redhatcom,redhatglobal/1/H.25.4--NS/0?[AQB]&cdp=3&[AQE]\"\r\n\t\t\theight=\"1\" width=\"1\" border=\"0\" alt=\"\" /></a></noscript><!--/DO NOT REMOVE/-->\r\n\t\t</div>\r\n\t\t<!-- End SiteCatalyst code -->\r\n\r\n\t\t<!-- begin eloqua tracking -->\r\n\t\t<script type='text/javascript' language='JavaScript' src='/j/elqNow/elqCfg.js'></script> \r\n\t\t<script type='text/javascript' language='JavaScript' src='/j/elqNow/elqImg.js'></script>\r\n\t\t<!-- end eloqua tracking -->\r\n\t</body>\r\n</html>\r\n" read: true socket: body_exist: true (pid:2834) 2013-12-16 00:14:01.259 [DEBUG] Streamline call (723.8ms) entitled? /wapps/streamline/requestAccess.html [ args: {"solution"=>1}, code: 500, response: nil ] (pid:2834) 2013-12-16 00:14:01.259 [ERROR] Auto-request access for user yujzhang+dev12161 failed, #<ActiveModel::Errors:0x000000084783a0> (pid:2834) 2013-12-16 00:14:01.263 [INFO ] Rendered access/error.html.haml within layouts/console (2.9ms) (pid:2834) Expected results: Streamline should response correctly after clicking the confirmation link. Additional info:
Not seeing this now, and site_extended tests have returned to normal. Can you recreate?