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Description of problem: Add printer, specify IP address, click on "Next" in step 2, nothing appens, but the button changes to "Add Printer'. Click on "Add Printer". Program doesn't crash completely Version-Release number of selected component: hplip-3.13.11-4.fc20 Additional info: reporter: libreport-2.1.10 cmdline: /usr/bin/python /usr/bin/hp-setup --gui dso_list: hplip-gui-3.13.11-4.fc20.x86_64 executable: /usr/bin/hp-setup kernel: 3.11.10-301.fc20.x86_64 runlevel: N 5 type: Python uid: 500 Truncated backtrace: soapfax.py:133:getPhoneNum:KeyError: 'faxsetupwizard-faxvoicenumber-faxnumber' Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1240, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 716, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1063, in readwriteFaxInformation self.fax_number = unicode(d.getPhoneNum()) File "/usr/share/hplip/fax/soapfax.py", line 133, in getPhoneNum return fax_setup['faxsetupwizard-faxvoicenumber-faxnumber'] KeyError: 'faxsetupwizard-faxvoicenumber-faxnumber' Local variables in innermost frame: fax_setup: {} self: <fax.soapfax.SOAPFaxDevice object at 0x3783590> stream: <cStringIO.StringO object at 0x32bb688>
Created attachment 839844 [details] File: backtrace
Created attachment 839845 [details] File: environ
Hello. I need more information to track the problem. I unfortunately cannot reproduce it. - I need debug output of the hp-setup script. Please run "hp-setup --gui --logging=debug" in terminal, do steps to reproduce the problem and post me everything what it prints into terminal (before it crashes). - You can try editing the file "/usr/share/hplip/ui4/setupdialog.py". You might need to use root privileges ("sudo") for editing it. Go to line 704, it should be: " if fax_import_ok and prop.fax_build and \" and edit it to " if 0 and fax_import_ok and prop.fax_build and \" save and try to run the hp-setup again, do same steps to add a printer and tell me what happened. Thanks.