Bug 109395 - hp printer 960c cant load the driver
hp printer 960c cant load the driver
Status: CLOSED CURRENTRELEASE
Product: Fedora
Classification: Fedora
Component: hotplug (Show other bugs)
1
i386 Linux
medium Severity medium
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Assigned To: Bill Nottingham
Brock Organ
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2003-11-07 08:52 EST by Alex Thomsen Leth
Modified: 2014-03-16 22:40 EDT (History)
2 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2003-11-07 16:07:48 EST
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description Alex Thomsen Leth 2003-11-07 08:52:35 EST
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6a)
Gecko/20031029

Description of problem:
fedora core has detected my printer, but it cant load the driver.it
worked in test3.

Version-Release number of selected component (if applicable):
??

How reproducible:
Always

Steps to Reproduce:
1.press print :-)
    

Actual Results:  the printing window close, but nothing else

Expected Results:  my printer to print

Additional info:
Comment 1 Tim Waugh 2003-11-07 08:58:52 EST
Please attach the output of 'printconf-tui --Xexport'.
Comment 2 Alex Thomsen Leth 2003-11-07 09:26:33 EST
[root@simba root]# printconf-tui --Xexport
<?xml version="1.0"?>
<adm_context VERSION="0">
  <id NAME="local" SERIAL="1068209362">
    <null/>
    <null/>
    </id>
  <datatree>
    <printconf TYPE="LIST">
      <print_queues TYPE="LIST">
        <printer ATOMIC="TRUE" TYPE="LIST">
          <alias_list ANONYMOUS="TRUE" TYPE="LIST">
            </alias_list>
          <queue_description TYPE="STRING" VALUE=""/>
          <lpoptions TYPE="LIST">
            <page-bottom TYPE="STRING" VALUE="86"/>
            <cpi TYPE="STRING" VALUE="12"/>
            <lpi TYPE="STRING" VALUE="7"/>
            <scaling TYPE="STRING" VALUE="100"/>
            <page-right TYPE="STRING" VALUE="57"/>
            <page-left TYPE="STRING" VALUE="57"/>
            <wrap TYPE="STRING" VALUE="true"/>
            <page-top TYPE="STRING" VALUE="72"/>
            </lpoptions>
          <queue_type TYPE="STRING" VALUE="LOCAL"/>
          <queue_data TYPE="LIST">
            <local_printer_device TYPE="STRING" VALUE="/dev/usb/lp0"/>
            </queue_data>
          <filter_data TYPE="LIST">
            <mf_type TYPE="STRING" VALUE="MFOMATIC"/>
            <flags TYPE="LIST">
              <assume_data_is_text TYPE="BOOL" VALUE="FALSE"/>
              <rerender_Postscript TYPE="BOOL" VALUE="FALSE"/>
              <convert_text_to_Postscript TYPE="BOOL" VALUE="TRUE"/>
              </flags>
            <printer_id TYPE="STRING" VALUE="HP-DeskJet_960C"/>
            <gs_driver TYPE="STRING" VALUE="hpijs"/>
            <foomatic_defaults ANONYMOUS="TRUE" TYPE="LIST">
              <option_default TYPE="LIST">
                <name TYPE="STRING" VALUE="PageSize"/>
                <type TYPE="STRING" VALUE="enum"/>
                <default TYPE="STRING" VALUE="A4"/>
                </option_default>
              </foomatic_defaults>
            </filter_data>
          <filter_type TYPE="STRING" VALUE="MAGICFILTER"/>
          </printer>
        </print_queues>
      </printconf>
    </datatree>
  </adm_context>
Comment 3 Alex Thomsen Leth 2003-11-07 09:29:45 EST
here i unplug the printer and then plug it in again.

/var/log/messages:

Nov 7 13:57:19 simba kernel: usb.c: USB disconnect on device 00:07.2-1
address 2
Nov 7 13:57:19 simba kernel: printer.c: usblp0: removed
Nov 7 13:57:20 simba devlabel: devlabel service started/restarted
Nov 7 13:57:23 simba kernel: cdrom: This disc doesn't have any tracks
I recognize!
Nov 7 13:57:56 simba kernel: hub.c: new USB device 00:07.2-1, assigned
address 3
Nov 7 13:57:56 simba kernel: printer.c: usblp0: USB Bidirectional
printer dev 3 if 0 alt 0 proto 2 vid 0x03F0 pid 0x3104
Nov 7 13:57:59 simba usb.agent[4939]: missing kernel or user mode
driver printer
Nov 7 13:58:00 simba devlabel: devlabel service started/restarted
Comment 4 Tim Waugh 2003-11-07 10:06:53 EST
What does 'lpstat -o' say?
Comment 5 Alex Thomsen Leth 2003-11-07 11:06:51 EST
nothing
Comment 6 Tim Waugh 2003-11-07 11:13:48 EST
So cupsd is running.

What does 'rpm -V kernel' say?
Comment 7 Alex Thomsen Leth 2003-11-07 11:18:43 EST
[root@simba root]# rpm -V kernel
.M......   /dev/shm
Comment 8 Tim Waugh 2003-11-07 11:31:56 EST
What does 'modprobe printer' say?
Comment 9 Alex Thomsen Leth 2003-11-07 11:34:46 EST
[root@simba root]# modprobe printer
[root@simba root]#
Comment 10 Tim Waugh 2003-11-07 11:36:43 EST
You said in the first comment that 'it cant load the driver' -- is
there an error message that said this?  Or are you looking at the
kernel messages?
Comment 11 Alex Thomsen Leth 2003-11-07 11:38:38 EST
it was a kernel message..

#3

Nov 7 13:57:59 simba usb.agent[4939]: missing kernel or user mode
driver printer
Comment 12 Tim Waugh 2003-11-07 11:40:14 EST
This actually comes from hotplug.
Comment 13 Alex Thomsen Leth 2003-11-07 11:42:40 EST
then i dont know, but i know it cant print.
Comment 14 Bill Nottingham 2003-11-07 11:49:15 EST
Is the 'printer' module actually loaded?
Comment 15 Alex Thomsen Leth 2003-11-07 11:54:21 EST
[root@simba root]# lsmod
Module                  Size  Used by    Tainted: P
floppy                 57020   0
scanner                12056   0  (unused)
printer                 8928   0
emu10k1                68616   2  (autoclean)
ac97_codec             17064   0  (autoclean) [emu10k1]
sound                  73300   0  (autoclean) [emu10k1]
soundcore               6500   7  (autoclean) [emu10k1 sound]
sr_mod                 17752   0  (autoclean)
parport_pc             18788   1  (autoclean)
lp                      8868   0  (autoclean)
parport                36800   1  (autoclean) [parport_pc lp]
8139too                16808   2
mii                     3992   0  [8139too]
ipt_REJECT              4344   1  (autoclean)
ipt_state               1080   2  (autoclean)
ip_conntrack           28840   1  (autoclean) [ipt_state]
iptable_filter          2444   1  (autoclean)
ip_tables              15264   3  [ipt_REJECT ipt_state iptable_filter]
ide-scsi               11984   0
scsi_mod              107080   2  [sr_mod ide-scsi]
ide-cd                 35488   0
cdrom                  33216   0  [sr_mod ide-cd]
keybdev                 2944   0  (unused)
hid                    24356   0  (unused)
usb-uhci               25964   0  (unused)
usbcore                78368   1  [scanner printer hid usb-uhci]
mousedev                5428   1  (autoclean)
input                   5824   0  (autoclean) [keybdev hid mousedev]
agpgart                54276   3  (autoclean)
nvidia               1764800  11  (autoclean)
ext3                   70532   4
jbd                    51732   4  [ext3]
[root@simba root]#
Comment 16 Bill Nottingham 2003-11-07 12:00:03 EST
So, it's actually loaded correctly; I'm guessing that's a spurious
hotplug message.
Comment 17 Alex Thomsen Leth 2003-11-07 12:04:15 EST
do you know what has changed from test 3 to core 1??
its weird it just stoped working.
Comment 18 Alex Thomsen Leth 2003-11-07 16:07:48 EST
there must have been some problems during the installation. i
reinstalled and the printer is printing.

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