Bug 111765 (supertoaster2) - Error On Username when trying to register system
Summary: Error On Username when trying to register system
Alias: supertoaster2
Product: Red Hat Satellite 5
Classification: Red Hat
Component: Registration
Version: unspecified
Hardware: i386
OS: Linux
Target Milestone: ---
Assignee: Mihai Ibanescu
QA Contact: Fanny Augustin
Depends On:
TreeView+ depends on / blocked
Reported: 2003-12-09 20:33 UTC by Timothy Cook
Modified: 2007-10-24 02:02 UTC (History)
2 users (show)

Clone Of:
Last Closed: 2005-09-23 21:09:33 UTC

Attachments (Terms of Use)

Description Timothy Cook 2003-12-09 20:33:02 UTC
Description of problem:

Version-Release number of selected component (if applicable):

Don't know?

How reproducible:

I do not think you can reproduce the problem.

Steps to Reproduce:
1. I tried RHN and kept causing an error, on registering username,
also it kept hanging on privacy and aggreements page.

2. I then created an account with the linux machine on the Red Hat
Website and logged onto Red Hat Networks. 

3. Informed me it has no system status for my machine, which is
correct, because I can't register it, because it keeps failing with
the username.

4. I then re-tried to register the sysem with Red Hat Networks
connection wizard, no joy!!!
Actual results:

Error with username

Expected results:

Able To Register System with RHN

Additional info:

Comment 1 Timothy Cook 2003-12-09 20:43:30 UTC
Exception type SSL.Error

Exception Handler Information
Traceback (most recent call last):
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 447, in
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line
264, in refresh
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 84,
in refresh
    status = server.applet.poll_status()
  File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 130,
in request
    headers, fd = req.send_http(host, handler)
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 614,
in send_http
  File "/usr/lib/python2.2/httplib.py", line 701, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib/python2.2/httplib.py", line 723, in _send_request
  File "/usr/lib/python2.2/httplib.py", line 695, in endheaders
  File "/usr/lib/python2.2/httplib.py", line 581, in _send_output
  File "/usr/lib/python2.2/httplib.py", line 560, in send
  File "/usr/lib/python2.2/site-packages/rhn/SSL.py", line 191, in write
    sent = self._connection.send(data)
Error: [('SSL routines', 'SSL3_GET_SERVER_CERTIFICATE', 'certificate

Comment 2 Josef Komenda 2003-12-09 22:21:00 UTC
What username are you trying to register? 
What version of Red Hat Linux are you using? 
What is your version of up2date? (rpm -q up2date)

For the SSL, see: https://rhn.redhat.com/help/latest-up2date.pxt

Comment 3 Timothy Cook 2003-12-22 17:09:55 UTC
My username is supertoaster2. It just keeps saying it has a problem 
with my username?

Comment 4 Timothy Cook 2003-12-22 17:10:48 UTC
My Linux is a Red Hat 9, I will check the up2date version later, if 
that okay.

Comment 5 Mihai Ibanescu 2004-05-29 01:39:29 UTC
Wow, old bug that slipped.
This looks like:
either an older up2date version
a problem with the system's clock.

Can you please download the latest up2date (the one that has the
correct ssl certificates?)

Comment 6 Todd Warner 2005-09-23 21:09:33 UTC
No response in 1 year. Closing.

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