Description of problem: It would be nice if the Admin Portal (OSE) have a tab or integrate with https://mojo.redhat.com/docs/DOC-927268 so that admins could use the admin portal to file support cases and provide logs from the OSE environment. Additional info: Similar to https://bugzilla.redhat.com/show_bug.cgi?id=1122276 << the Red Hat support tool may want to take advantage of this RFE for filing cases on GEARS. Similar to https://bugzilla.redhat.com/show_bug.cgi?id=1039755 << the Red Hat support tool may want to take advantage of the sosreport plugin to collect OSE logs from Nodes (as reported by oo-mco ping) or the brokers (support nodes).
For more information on the Red Hat Support Tool: https://access.redhat.com/articles/445443 For information on how other products have implemented this tool: https://access.redhat.com/articles/425603 https://access.redhat.com/documentation/en/red-hat-enterprise-linux-openstack-platform/version-7/logging-monitoring-and-troubleshooting-guide/#openstack_dashboard_red_hat_access_tab Keith, can you comment on how this was implemented in other products and how / what value it could have in OpenShift?