Bug 1125967 - ISE when registering into RHEL 5.3.LL or 5.3.Z via rhn_register
Summary: ISE when registering into RHEL 5.3.LL or 5.3.Z via rhn_register
Keywords:
Status: CLOSED EOL
Alias: None
Product: Red Hat Network
Classification: Red Hat
Component: RHN/Registration
Version: rhn522
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Richard Bernleithner
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2014-08-01 13:21 UTC by Jan Hutař
Modified: 2017-07-05 15:09 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2017-07-05 15:07:37 UTC


Attachments (Terms of Use)

Description Jan Hutař 2014-08-01 13:21:31 UTC
Description of problem:
Getting ISE when registering into RHEL 5.3.LL or 5.3.Z via rhn_register


Version-Release number of selected component (if applicable):
Current RHN
On client: rhn-client-tools-0.4.20.1-9.el5
           rhnlib-2.5.22.1-6.el5


How reproducible:
always


Steps to Reproduce:
1. Take recent RHEL 5 system and downgrade redhat-release package to
   redhat-release-5Server-5.3.0.8
2. Lunch rhn_register and on screen "Select Operating System Release" select
   "RHEL LL (v. 5.3 for 64-bit x86_64)*" or "RHEL Extended Update Support
   (v. 5.3.z for 64-bit x86_64)*"
3. While "Sending Profile to Red Hat Network", ISE appears


Actual results:
┌───────────┤ Fatal Error ├───────────┐                                    
│                                     │                                    
│ Problem registering system:         │                                    
│ Internal Server Error               │ ┐                                  
│                                     │ │                                  
│               ┌────┐                │ │                                  
│               │ OK │                │ │                                  
│               └────┘                │ ┘                                  
│                                     │                                    
│                                     │                                    
└─────────────────────────────────────┘

# tail /var/log/up2date
[Fri Aug  1 09:17:37 2014] up2date Updating package profile
[Fri Aug  1 09:17:41 2014] rhn_register rhn-virtualization-host-5.4.48-1.el5sat.noarch from rhn-tools-rhel-x86_64-server-5.6.z has depsolving problems

[Fri Aug  1 09:17:41 2014] rhn_register   --> Missing Dependency: libvirt-python is needed by package rhn-virtualization-host-5.4.48-1.el5sat.noarch (rhn-tools-rhel-x86_64-server-5.6.z)

[Fri Aug  1 09:18:43 2014] rhn_register A protocol error occurred: Internal Server Error , attempt #1,
[Fri Aug  1 09:18:49 2014] rhn_register A protocol error occurred: Internal Server Error , attempt #2,
[Fri Aug  1 09:18:56 2014] rhn_register A protocol error occurred: Internal Server Error , attempt #3,
[Fri Aug  1 09:19:03 2014] rhn_register A protocol error occurred: Internal Server Error , attempt #4,
[Fri Aug  1 09:19:10 2014] rhn_register A protocol error occurred: Internal Server Error , attempt #5,


Expected results:
Should work as it works for 5.6.LL or so.

Comment 2 Thomas "Shea" DeAntonio 2017-07-05 15:07:37 UTC
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).

Comment 3 Thomas "Shea" DeAntonio 2017-07-05 15:09:54 UTC
As you may already be aware, Red Hat is transitioning from the Red Hat Network (RHN) hosted interface to the Red Hat Subscription Management (RHSM) interface in July 2017. Red Hat has invested in and seen success from RHN for many years, and used that experience to build more robust technologies like RHSM. 
 
If you have not yet migrated your RHN systems to RHSM or you are a Red Hat Satellite customer, please review the information from. https://access.redhat.com/products/red-hat-subscription-management#migration. 
 
Since we are shutting down RHN, no further actions will be taken with this bug or enhancement request.  You can find additional information at RHSM product page (https://access.redhat.com/products/red-hat-subscription-management).  If you have further questions, please contact support (https://access.redhat.com/products/red-hat-subscription-management#support).


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