Bug 112618 - Step by Step Guide PDF Fails; No rhel-sbs component
Summary: Step by Step Guide PDF Fails; No rhel-sbs component
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 3
Classification: Red Hat
Component: rhel-rg
Version: 3.0
Hardware: i386
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Andrius Benokraitis
QA Contact: John Ha
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2003-12-24 18:20 UTC by Gary Bist
Modified: 2015-07-14 04:24 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2004-01-05 18:17:00 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)

Description Gary Bist 2003-12-24 18:20:50 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET 
CLR 1.0.3705)

Description of problem:
I have printed some of the Red Hat docs in PDF format for Red Hat 
Enterprise Linux, including the Reference. However, when I got to the 
Step by Step Guide, the PDF consistently fails after page 5. Can you 
check?

In the few pages I have, the docs point to reporting the defect to 
rhel-sbs, but I can't find it listed, which is why I submitted it to 
this component.

On the whole, I like the Red Hat docs. I thought you should know 
however that one of them doesn't seem to print.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Go to the Red Hat docs page.
2.Try to print the PDF for the Step by Step Guide
3.
    

Additional info:

Comment 1 Andrius Benokraitis 2004-01-05 14:22:04 UTC
Bug referring to:
http://www.redhat.com/docs/manuals/enterprise/RHEL-3-Manual/pdf/rhel-sbs-en.pdf

Testing has passed, cannot reproduce bug listed by author.

Contacting bug author for follow up.

Comment 2 Andrius Benokraitis 2004-01-05 18:17:00 UTC
After further comment with bug submitter, may be issue with Lexmark
Infoprint driver on local machine. User is able to view full document
on screen but cannot print beyond a certain page. I have experienced
funky print behavior with PCL version drivers on Infoprints. Suggested
user install Postscript version drivers to solve the problem or pursue
local helpdesk for futher support.

Closing bug.


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