Description of problem: keyboard and mouse locks up frequently. search of /var/log/messages finds [ 3962.244793] logitech 0003:046D:C512.0164: can't reset device, 0000:00:1d.0-1.1.2/input1, status -71 [ 3962.247720] hid-generic 0003:0A5C:4502.0165: can't reset device, 0000:00:1d.0-1.1.1.4.1/input0, status -71 [ 3962.248936] usb 2-1.1: clear tt 1 (0220) error -71 [ 3962.249663] hid-generic 0003:0A5C:4503.0166: can't reset device, 0000:00:1d.0-1.1.1.4.2/input0, status -71 [ 3962.251794] usb 2-1.1.1: clear tt 4 (0250) error -71 repeats many many times. . . . Version-Release number of selected component (if applicable): kernel 3.15.7-200.fc20.i686+PAE How reproducible: Happens every hour or two. Steps to Reproduce: 1. I don't know how to cause it to reproduce, other than being busy on the machine. 2. 3. Actual results: Keybaord and mouse lock up. Expected results: Not Keyboard and mouse lock up. Additional info: --------- I've found /var/log/messages going back prior to Linux 3.14.9-200.fc20.i686+PAE with the problem can't reset messages. --------- I'm able to ssh into the box and do a shutdown -r while the device is acting up. --------- I checked for any firmware updates on this keyboard/mouse and found none. Had been working well till maybe a month ago. Took me some time to decide it was not another application that was causing the crash. --------- The kernel recognizes this device as .... Aug 5 15:57:57 desk2 kernel: usb 2-1.1.2: new low-speed USB device number 6 using ehci-pci Aug 5 15:57:57 desk2 kernel: usb 2-1.1.2: New USB device found, idVendor=046d, idProduct=c512 Aug 5 15:57:57 desk2 kernel: usb 2-1.1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Aug 5 15:57:57 desk2 kernel: usb 2-1.1.2: Product: 2.4GHz Cordless Desktop Aug 5 15:57:57 desk2 kernel: usb 2-1.1.2: Manufacturer: Logitech Aug 5 15:57:57 desk2 kernel: input: Logitech 2.4GHz Cordless Desktop as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.2/2-1.1.2:1.0/0003:046D: C512.0002/input/input5 Aug 5 15:57:57 desk2 kernel: logitech 0003:046D:C512.0002: input,hidraw1: USB HID v1.11 Keyboard [Logitech 2.4GHz Cordless Desktop] on usb-0000:00:1d. 0-1.1.2/input0 Aug 5 15:57:57 desk2 kernel: input: Logitech 2.4GHz Cordless Desktop as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1.2/2-1.1.2:1.1/0003:046D: C512.0003/input/input6 Aug 5 15:57:57 desk2 kernel: logitech 0003:046D:C512.0003: input,hiddev0,hidraw2: USB HID v1.11 Mouse [Logitech 2.4GHz Cordless Desktop] on usb-0000:0 0:1d.0-1.1.2/input1 --------- # lsusb -v gives following information about the wireless keyboard / mouse. Bus 002 Device 006: ID 046d:c512 Logitech, Inc. LX-700 Cordless Desktop Receiver Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x046d Logitech, Inc. idProduct 0xc512 LX-700 Cordless Desktop Receiver bcdDevice 55.03 iManufacturer 1 Logitech iProduct 2 2.4GHz Cordless Desktop iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 59 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 98mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 1 Keyboard iInterface 0 HID Device Descriptor: bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 63 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 10 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 2 Mouse iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 182 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 10 Device Status: 0x0000 (Bus Powered)
*********** MASS BUG UPDATE ************** We apologize for the inconvenience. There is a large number of bugs to go through and several of them have gone stale. Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs. Fedora 20 has now been rebased to 3.17.2-200.fc20. Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel. If you have moved on to Fedora 21, and are still experiencing this issue, please change the version to Fedora 21. If you experience different issues, please open a new bug report for those.
This bug is being closed with INSUFFICIENT_DATA as there has not been a response in over 3 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously.