Red Hat Bugzilla – Bug 125655
userinfo gives "Unknown error" message
Last modified: 2013-07-02 19:00:39 EDT
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User-Agent: Mozilla/5.0 (compatible; Konqueror/3.2; Linux) (KHTML,
Description of problem:
Using the 'userinfo' tool here at Red Hat, with the NIS and Kerberos
settings correctly configured, 'userinfo' will prompt me for my
password and then give me an error message that says simply "Unknown
error" when attempting to change my user information (shell, office
This isn't very helpful. At the very least, it should give a more
descriptive error message; the best case would be fixing the
userinfo program so that it works. (ypchsh reports that there's no
yppasswdd running on the NIS master host; could this be the cause of
the userinfo problem?)
Version-Release number of selected component (if applicable):
Steps to Reproduce:
PREREQUISITE: You must have configured the NIS server settings for
the internal network here at Red Hat.
1. Run userinfo ("About myself" from the Preferences menu)
2. Change some information and click 'Apply'
3. Enter your user account password when prompted, and then view the
Actual Results: The error message displayed simply states "Unknown
Expected Results: My user information should have been changed, or
the error message should have explained in more detail why the
changes could not be saved.
Alternately, the userinfo program could attempt to determine ahead
of time whether or not changes are possible, and lock the dialog if
they are not allowed.
Chris, it works for me with usermode-1.71-1. Instead of the "Unknown
Error" I get "Information updated.".