Bug 1261172 - ICE case breach time
ICE case breach time
Status: CLOSED CANTFIX
Product: PressGang CCMS
Classification: Community
Component: CCMS-Core (Show other bugs)
3.0
Unspecified Unspecified
unspecified Severity low
: ---
: ---
Assigned To: pressgang-ccms-dev
:
Depends On:
Blocks:
  Show dependency treegraph
 
Reported: 2015-09-08 14:56 EDT by Dan
Modified: 2015-09-14 19:52 EDT (History)
1 user (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2015-09-14 19:52:42 EDT
Type: Bug
Regression: ---
Mount Type: ---
Documentation: ---
CRM:
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


Attachments (Terms of Use)

  None (edit)
Description Dan 2015-09-08 14:56:07 EDT
Description of problem:


Case Management system is sending out updates to owners of ICE cases every 24 hours from the last update.

From the document here: https://mojo.redhat.com/docs/DOC-1041727 it says that a breach is after 7 days.

Can the system be updated to send an email after the 7 day breach instead of the 24 hour breach?
Comment 1 Lee Newson 2015-09-14 19:52:42 EDT
I think you've got the wrong product here, as what you've mentioned has nothing to do with PressGang CCMS, as such I'm closing this. Please re-open your issue under the correct product.

Note You need to log in before you can comment on or make changes to this bug.