Red Hat Bugzilla – Bug 1262574
Margins too wide for Brother HL-5470 printer
Last modified: 2016-07-19 13:52:16 EDT
Description of problem: The software margins are too wide after a default install of Brother HL-5470DW printer using "Generic PCL 6/PCL XL Printer" driver. The margins used for US Letter paper in /etc/cups/ppd/HL-5470DW.ppd are 18 points (1/4 inch, 6.35mm) on Left and Right in portrait orientation, and 36 points (1/2 inch, 12.7mm) on Top and Bottom. However, the printer hardware is capable of 12 points (1/6 inch, 4.23mm) on all sides. The difference is particularly noticeable because the layout used by "a2ps" in default 2-up printing on US Letter paper has Left and Right margins [landscape orientation] of 27 points (3/8 inch, 9.52mm). The extra 9 points (1/8 inch, 3.18mm) often contains significant information.
Version-Release number of selected component (if applicable):
How reproducible: every time
Steps to Reproduce:
1. install new Brother HL-5470DW printer recognized from Bonjour network auto-configuration
2. print a 2-page text file using "a2ps" in default 2-up mode (2 pages per sheet) on US Letter paper.
Actual results: The left and right bounding boxes are clipped off near the edge of the paper.
Expected results: Margins of 12 points on all edges for US Letter paper.
Additional info: You can "fix" the problem by editing /etc/cups/ppd/HL-5470DW.ppd
*ImageableArea Letter/US Letter: "18 36 594 756"
*ImageableArea Letter/US Letter: "12 12 600 780"
and then restarting CUPS: systemctl restart cups
Editing /etc/cups/ppd/HL-5470DW.ppd is finicky: replace characters 1-for-1 only.
(In reply to John Reiser from comment #0)
> ... after a default install of Brother HL-5470DW printer
> using "Generic PCL 6/PCL XL Printer" driver.
there's been no open source driver (PPD) for your printer yet.
The 'Generic ...' driver was a best guess.
You can contribute to the database by filling out this form:
I tried http://www.openprinting.org/printers/upload; it was a UI disaster. It requires an account, and the email verification fails if the first response is not 100% perfect. Trying again, it is impossible to choose one of the existing ~150 drivers as "working". Typing a <Return> in the driver name field activates the whole form without requiring confirmation, and leaves you with a totally blank screen, wondering what happened.
I did create some kind of listing for HL-5470DW, but cannot view the actual content of what I submitted. Perhaps my main comment "The marking engine is the same as HL-5050, with 12-point (1/6 inch) margins on all edges" did get through.
This package has changed ownership in the Fedora Package Database. Reassigning to the new owner of this component.
Fedora 22 changed to end-of-life (EOL) status on 2016-07-19. Fedora 22 is
no longer maintained, which means that it will not receive any further
security or bug fix updates. As a result we are closing this bug.
If you can reproduce this bug against a currently maintained version of
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current release. If you experience problems, please add a comment to this
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