Created attachment 1089942 [details] screen shot Description of problem: Shows error message "There has been a system error: Make or model not found in system.conf." when do the pass through certification Version-Release number of selected component (if applicable):NA How reproducible:100% Steps to Reproduce: 1.Link to https://hardware.redhat.com/show.cgi?id=1252774 2.Select "Pass-Through 3.Select vendor "EMC" 4.Fill in item "Make" as "QuantaGrid D51B-2U" 5.Fill in item "Model" as "QuantaGrid D51B-2U" 6.Fill Specification URL 7.Then press button "CREATE PASS THROUGH SYSTEM". 8.And it shows the error message "There has been a system error: Make or model not found in system.conf". 9.Please refer to the attachment for screen shot. Actual results: Shows error message "There has been a system error: Make or model not found in system.conf." Expected results: Shouldn't show this error message and get the successful result of pass through certification. Additional info:NA
Hi, I already submitted it for several days, could you help to check it? Thanks!
(In reply to QuantaTim from comment #1) > Hi, > I already submitted it for several days, could you help to check it? > Thanks! Hi Tim, Sorry for the late reply, This is a confirmed bug and we will fix it on next release. The bug occurs when you add new Make for pass-though cert. if you select the exists Make, it wouldn't happen. In order to help you avoid it, I added "QuantaGrid D51B-2U" for "EMC". you can choose it now. Sorry for the block. Thank you
Hi, Thanks for update of "QuantaGrid D51B-2U". We also need to do the pass through certification for "Quanta T41S-2U" Could you help to open the page for "Pass-Through" and add the "Make" for below link? https://hardware.redhat.com/show.cgi?id=1116673 Thanks again!!
(In reply to QuantaTim from comment #3) > Hi, > > Thanks for update of "QuantaGrid D51B-2U". > > We also need to do the pass through certification for "Quanta T41S-2U" > Could you help to open the page for "Pass-Through" and add the "Make" for > below link? > https://hardware.redhat.com/show.cgi?id=1116673 > > Thanks again!! Hi Tim, I added "Quanta T41S-2U" for "Quanta". you can use it now. Thanks
Hi Kay, For "QuantaGrid D51B-2U", already submitted for pass-through certification. And got the ID as below, https://hardware.redhat.com/show.cgi?id=1279349 But why cannot search it by "EMC" in the link as below, https://hardware.redhat.com/ Thanks!
(In reply to QuantaTim from comment #5) > Hi Kay, > For "QuantaGrid D51B-2U", already submitted for pass-through certification. > And got the ID as below, > https://hardware.redhat.com/show.cgi?id=1279349 > > But why cannot search it by "EMC" in the link as below, > https://hardware.redhat.com/ > > Thanks! Hi Tim, The current search function could be search by certification info only. https://hardware.redhat.com/show.cgi?id=1279349 is a specification, you should add a certification for it, then it will be found. Thanks.
Hi Kay, Thanks! The pass through certification could be found after added it. Could you also help to check why cannot see the page "Pass Through" for Quanta T41S-2U? https://hardware.redhat.com/show.cgi?id=1116673 Please refer to the attached file "NoPassThrough", thanks!
Created attachment 1092161 [details] NoPassThrough
Hi Kay, Please also help to add the make "Quanta D51B-1U" for the link as below, https://hardware.redhat.com/show.cgi?id=1176053 Thanks!
Hi Kay, For this certification, I already set the certification public date is 11/11. https://hardware.redhat.com/show.cgi?id=1279754 But I still see it as the private certification, could you help to check it? Thanks!
(In reply to QuantaTim from comment #7) > Hi Kay, > Thanks! The pass through certification could be found after added it. > > Could you also help to check why cannot see the page "Pass Through" for > Quanta T41S-2U? > https://hardware.redhat.com/show.cgi?id=1116673 > > Please refer to the attached file "NoPassThrough", thanks! Hi Tim, The "Pass Through" tab will show up on Hardware Specification page only. The link you provided is a certification without specification. Thanks
(In reply to QuantaTim from comment #9) > Hi Kay, > Please also help to add the make "Quanta D51B-1U" for the link as below, > https://hardware.redhat.com/show.cgi?id=1176053 > Thanks! Hi Tim, I can't help you for this case. You should contact with reviewer on "Dialog" tab. Thanks
(In reply to QuantaTim from comment #10) > Hi Kay, > For this certification, I already set the certification public date is 11/11. > https://hardware.redhat.com/show.cgi?id=1279754 > > But I still see it as the private certification, could you help to check it? > Thanks! Hi Tim, The server is using US time, you should wait at least 12 hours.
(In reply to Kay from comment #11) > (In reply to QuantaTim from comment #7) > > Hi Kay, > > Thanks! The pass through certification could be found after added it. > > > > Could you also help to check why cannot see the page "Pass Through" for > > Quanta T41S-2U? > > https://hardware.redhat.com/show.cgi?id=1116673 > > > > Please refer to the attached file "NoPassThrough", thanks! > > Hi Tim, > > The "Pass Through" tab will show up on Hardware Specification page only. > The link you provided is a certification without specification. > > Thanks Hi Kay, But I cannot click the link on Hardware Specification page for this. https://hardware.redhat.com/RHEL6/Quanta Could you give me the hint for this? Thanks!
(In reply to QuantaTim from comment #14) Hi Tim, This certification did not have a specification, so you can not click the link. I suggest you clicked in "Advance" tab, there could create pass-though too. If you can not see "Advance" Tab, please contact reviewer to help you create it. Thanks
(In reply to Kay from comment #13) > (In reply to QuantaTim from comment #10) > > Hi Kay, > > For this certification, I already set the certification public date is 11/11. > > https://hardware.redhat.com/show.cgi?id=1279754 > > > > But I still see it as the private certification, could you help to check it? > > Thanks! > > Hi Tim, > > The server is using US time, you should wait at least 12 hours. Hi, I still see it as the private certification now, could you help to check it? It's very urgent for us, thanks!
(In reply to QuantaTim from comment #16) Hi Tim, Sorry, I can't help you to publish this certification. but I asked the reviewer will help you. It would be finish soon. I'll contact with my colleague to investigate "Public Date" unavailable issue. For now, I'm going to close this ticket, the "pass-though" bug has been fixed.
Actually, in cert#1279754, we are waiting for update from Quanta. Hi Tim, could you help to go to cert#1279754 and provide info we required? Best Regard QinXie
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days