Bug 1279311 - Could not create the product: There was an issue with the backend service candlepin: SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert internal error
Could not create the product: There was an issue with the backend service can...
Status: CLOSED CURRENTRELEASE
Product: Red Hat Satellite 6
Classification: Red Hat
Component: Installer (Show other bugs)
Nightly
Unspecified Unspecified
unspecified Severity unspecified (vote)
: Unspecified
: --
Assigned To: Katello Bug Bin
Katello QA List
:
Depends On:
Blocks:
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Reported: 2015-11-09 01:42 EST by Jan Hutař
Modified: 2015-11-20 05:56 EST (History)
2 users (show)

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Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Environment:
Last Closed: 2015-11-20 05:56:40 EST
Type: Bug
Regression: ---
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Documentation: ---
CRM:
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Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---


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Description Jan Hutař 2015-11-09 01:42:17 EST
Description of problem:
Could not create the product: There was an issue with the backend service candlepin: SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert internal error


Version-Release number of selected component (if applicable):
Satellite-6.1.0-RHEL-6-20151105.1-Satellite-x86_64


How reproducible:
1 of 1 (trying again now)


Steps to Reproduce:
1. Install Satellite with:
   # katello-installer --foreman-admin-email root@localhost --foreman-admin-username <user> --foreman-admin-password <pass> --capsule-dns true --capsule-dns-forwarders <ip> --capsule-dns-forwarders <ip> --capsule-dns-forwarders <ip> --capsule-dns-interface virbr1 --capsule-dns-zone katellolabs.org --capsule-dhcp true --capsule-dhcp-interface virbr1 --capsule-tftp true --capsule-puppet true --capsule-puppetca true --verbose
2. # hammer --username <user> --password <pass> product create --name Sat6 --organization 'Default Organization'


Actual results:
Could not create the product:
  There was an issue with the backend service candlepin: SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert internal error


Expected results:
Should work
Comment 2 Jan Hutař 2015-11-09 01:56:26 EST
Relevant part of `hammer --debug ...`:

[ INFO 2015-11-09 01:54:46 API] POST /katello/api/products
[DEBUG 2015-11-09 01:54:46 API] Params: {
    "organization_id" => 1,
               "name" => "Sat6"
}
[DEBUG 2015-11-09 01:54:46 API] Headers: {}
[DEBUG 2015-11-09 01:54:46 API] 500 Internal Server Error
{
            "errors" => [
        [0] "There was an issue with the backend service candlepin: SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert internal error"
    ],
    "displayMessage" => "There was an issue with the backend service candlepin: SSL_connect returned=1 errno=0 state=SSLv2/v3 read server hello A: tlsv1 alert internal error"
}

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